Aftersales Manager (Main Dealer)

Full Job Description

Aftersales Manager (Main Dealer)

40,000 OTE 50,000 + Company Car + Bonus + Mon - Fr + Company Benefits

Yeovil

Are you an Aftersales Manager with a franchise background looking for a new challenge within a well-established automotive group who have multiple sites, offer manufacturers training, and the ability to earn more through monthly bonus?

On offer is the opportunity to join a longstanding Dealership established over 50 years ago, you will be operating across 2 sites, the business are going through an exciting period of growth and are looking for an individual to help continue their success and boost their sales across 2 sites.

This role will involve working within a tight-knit team, managing staff and customers, updating MOT and service scheduling, arrange for work-in-progress to be completed, invoicing, driving performance In the aftersales department as well as ensuring the workshop is maximized to its full potential.

This role would suit someone with a franchised dealer background looking for a new challenge within a longstanding company who prioritise your training, give you the ability to progress and boosting your earnings with commission.

The Role:

• Lead the entire Aftersales Team, overseeing Parts, Service, and Workshop Teams.
• Manage recruitment and training efforts within the department.
• Drive performance beyond targets/KPIs and uphold Brand Standards.
• Establish objectives to enhance profitability and Service Department performance.
• Optimize workshop efficiency and productivity rates.
• Create service department plans and budgets to meet quarterly and annual targets.
• Uphold financial and operational controls within the department.
• Monitor and report on key KPIs promptly and accurately.
• Ensure proper adherence to warranty procedures and prompt recovery of funds.
• Address customer complaints promptly and ensure timely resolutions.

The Person:

• Automotive aftersales background

Reference Number: BBBH13110

Keywords: Motor trade, Automotive, Main dealer , Cars, Aftersales Manager, Manager, Service, Parts

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

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