Alternative & Augmented Communication Officer

Full Job Description

The Service & Team: Augmentative and Alternative (AAC) Team. The AAC Team is a small team of 3 people (1 advisor, 2 technical officers) which works throughout the county with children and young people who use powered devices to communicate. We work in schools and settings with a wide range of professionals. We are involved in the assessment process as well as supporting long term effective use of powered devices.

The Role:  The Technical Officer provides bespoke training, works with individual users and oversees the maintenance and programming of the devices. 

This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies.      

This position will be subject to a enhanced criminal record disclosure check. 

What you’ll need to succeed:

You will be a confident user of IT and enjoy sharing your knowledge with other people with the ability to adapt quickly to use new and developing technologies effectively. You will have some experience of working with children and young people who have special educational needs and/or disabilities. You will enjoy working as part of a team, have good organisational skills and the ability to prioritise your own workload.

Please read the role profile for the full details of this role attached below in this advert

What you’ll get in return:

Cornwall Council’s ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met. Find out more about working and volunteering for us .

Additional Information:

The full role profile is attached here: Alternative & Augmented Communication Officer Role Profile

Application Process

Please attach a supporting statement to your application, you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstrate why you are suitable against each of the points marked as ‘Application’ on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here – The application process .

Please note that applications cannot be edited after they have been submitted, please contact   if you have any queries or require assistance with your application.

About us:

Cornwall Council deliver services to more than half a million local people and over five million visitors a year. Find out more about working and volunteering for us .

We are happy to talk about flexible working options such as part-time or compressed hours. More examples of our flexible working opportunities can be found here - flexible working options .

Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g., race, disability, sex, gender, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.

Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.