Amazon Marketplace Manager

Full Job Description

We are seeking a dynamic and results-driven Amazon Marketplace Manager to join our team and help us take our Amazon channel to the next level.

If you know the Amazon marketplace inside out and thrive on driving growth - all while helping empower countless individuals to transform their lives for the better - then this is for you!

The ideal candidate is an Amazon Marketplace e-commerce expert who is driven, analytical, creative and strategic in their approach. In this role, you will be responsible for maximizing product performance, implementing effective marketing strategies, and driving profitability across multiple marketplaces. Your role will involve day-to-day management and execution of sales, promotions, advertising, and forecasting for our brand's assigned product portfolio.

Responsibilities:

• Deliver results: identify, evaluate and execute profit maximization activities to achieve financial targets through marketing, sales, and merchandising strategies
• Manage and track the performance and profitability of our products across all marketplaces through organic and paid activities
• Content listing optimization to improve page rank, SEO, and sales: perform in-depth keyword and competitor analyses, enhance product titles, descriptions, categorizations, A++ content, and work closely with the Creative team to produce compelling visual assets for optimal performance
• Day-to-day PPC management and optimization (Sponsored Products, Sponsored Brands, Sponsored Display) for the assigned product portfolio in line with set KPIs
• Execute marketing deals, promotions, coupons, promo codes, etc. and report back on key metrics
• Improve product performance and market share growth through opportunity analysis such as market research, voice of the customer and competitive research
• Track fulfillment metrics and communicate with the Operations Lead to forecast, oversee and manage product inventory levels to retain premium shipping eligibility above good standing metrics
• Report and analyze marketplaces performance and operating metrics on a daily and weekly basis including, but not limited to, Sales and Profitability, Account Health, Feedback Performance, Product Policy Compliance, Shipping Performance, Brand Registry and Brand Performance
• Interact with the Customer Service team to respond to customer complaints and customer requests for technical product information
• Work with Amazon Seller Support across all marketplaces to create cases, monitor case logs, and resolve issues in a timely manner
• Collaborate with cross-functional teams including marketing, product development, operations, and customer service to ensure alignment and success on Amazon
• Stay up-to-date on Amazon policies, trends, and best practices to maintain our excellent Account Health status
  
  
  

Requirements

Qualifications:

• A proven track record of growing sales and profitability on Amazon
• Minimum 3 years of experience in an e-commerce Amazon Seller Central environment
• Background in consumer goods and office products industries preferred
• Social media and marketing skills are desired
  
  

Knowledge & Skills:

• Proven data management and analytical skills. Track record of digging into data, and finding solutions for a variety of performance issues. Proficient in Excel
• E-commerce and digital marketing experience
• Can work independently, adapt to a fluid environment, and able to time-manage, prioritize, and toggle between multiple projects
• Experienced in set up, management, and optimization of paid campaigns (Sponsored Products, Sponsored Brands, Sponsored Display)
• Highly detail-oriented, organized, and efficient
• Excellent written and oral communications skills
• Experience in the wellness & mindfulness space is a plus
• Some experience working with Helium10/Jungle Scout
• SEO knowledge a plus
  
  
  

Benefits

ABOUT INTELLIGENT CHANGE

Intelligent Change guides people toward a more mindful way of living. Our tools help to create positive change and help people realise their full potential and live a happier, more fulfilling life. We're a team united by our shared values of positive attitude, growth mindset and extreme ownership. Our bestselling Five Minute Journal has sold over 1.4M+ copies worldwide, and Tim Ferriss, Emma Watson, Camila Mendes, and Jim Kwik are only some of the inspiring individuals who use and publicly recommend our products.

OUR CORE VALUES

Take 100% Responsibility

Be Solution Oriented

Gratitude and Positivity

Growth Mindset

Have Fun

Deliver Value

Transparency & Feedback

Under Promise, Over Deliver

Treat Others How You Want To Be Treated

Be Humble

WHY JOIN US

Working at Intelligent Change can accelerate your career as you will have the ability to lead and build a business directly with the founders. We're a team that loves what we do and we all thrive in our ability to make an impact. There are many benefits that come with working with us. Some of which include:

Competitive compensation