Assistant General Manager

Job Details

permanent
Birmingham, West Midlands, United Kingdom
Treetop Adventure Golf Birmingham
25.04.2024
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Full Job Description

Role: Assistant General Manager

Location; 

Salary: £31,000

Contract: 40 hours per week

 Our Story

Want to make adventures happen? Join us on our mission toreinvent mini golf and leisure experiences in the UK.

We’re on the lookout for an outstanding Assistant GeneralManager  

Our indoor rainforests are immersive destinations, whereevery moment is an opportunity for our guests to create treasured memories.

Our first mini golf destination, Treetop Adventure Golf,opened at St David’s shopping centre in Cardiff in 2015. Since then, we’ve opened sites atManchester Printworks, at Highcross, Leicester and at Bullring, Birmingham. Wehave a fantastic pipeline of sites and we’re ready for our next phase ofexpansion.

Come with us as we grow, and you’ll be part of a close-knitteam that support each other to be the best we can be, to never stop exploring& be passionate about making every moment an adventure for our guests

Our priority is to hire the best managers and teams who arefocused on getting things done in a collaborative, supportive and flexible workenvironment.

Our rainforests are inclusive environments. We welcomeapplications from everyone. We believe differences are what bring our world to lifeand should be celebrated and valued.

Could you be who we’re looking for?

We’rerecruiting for an Assistant General Manager to help lead a fantastic team whogo above and beyond and believe that every detail really matters and provideoutstanding experiences for every guest, every time.

We’relooking for an experienced Assistant General Manager from the leisure, F&Bor hospitality industry who loves having a varied role and takingresponsibility for all aspects of an operation.

·      Do you have 2+ years of AssistantGeneral Management experience in the leisure, hospitality or F&B sector?

·       Are you passionate about guestshaving an outstanding experience at every visit?

· Can you inspire and motivate yourteam to embrace our purpose?

·       Are you welcoming, caring andsupportive of those around you?

·       Do you listen actively andcommunicate openly?

·       Have you got a positive, can-doand problem-solving attitude?

·       Do you believe that the detailsreally matter?

·       Have you got a flexible approachand the capacity to accommodate changing priorities?

·       Are you open to receivingfeedback and expanding your skills and knowledge?

·  Can you be flexible with shiftpattern, availability and working hours for the benefit of Treetop and theteam?

The Role

·       Embrace Treetop’s purpose “Tomake every moment an adventure for our guests.”

·       Support theGeneral Manager in the effective running of Treetop in all areas of thebusiness

·       Uphold the standards of how we dothings set out in our “How To” guides

·       Manage shiftsto respond to guest patterns, safety, needs and wants

·       Work at pacewhen required and maintain standards under pressure

·       Prepare for and attend regularcalls & meetings with senior management

·      Create an environment that isteam focused and encourage a professional and motivating atmosphere for allteam members

·       Work with Senior Managers todeliver the Treetop vision, following all processes and procedures

 What we’ll offer

·  £31,000 salary per annum

·       Quarterly performance related bonusprogramme up to £5,000 annually

·       Access to our team wellbeing app – tohelp promote mental health awareness and wellbeing in our teams

·       A mental health first aider at each ofour Treetop sites & in our Central Support Team

·       Industry-leading perks and benefits

·       Free food (when working more than 6hours) and hot drinks on duty

·       Complimentarymini golf experiences for close friends/family at all Treetop Adventure Golfsites

·       Friends and family discounts on foodand drink when off duty

·       Company contribution pension

·       30 days holiday (including bankholidays)

·       £20 Monthly Phone Allowance

 To Apply

All candidates must be fluent in written and spoken Englishand have the right to work in the UK

If you’re ready for a newadventure, we’d love to hear from you

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