Associate Hospitality Researcher – London, UK

Full Job Description

Job Description

COSTAR GROUP - ASSOCIATE HOSPITALITY RESEARCHER, STR - LONDON

OVERVIEW

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces.  Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. 

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers.  We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors.  We continue that effort today and are always working to improve and drive innovation.  This is how we deliver for our customers, our employees, and investors.  By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. 

STR is the global leader in hospitality data benchmarking, analytics and marketplace insights for the global hospitality industry. STR delivers data that is confidential, accurate and actionable to empower our clients to strategize and compete in their markets.

Learn more about STR.

ROLE DESCRIPTION

The Hospitality Research Associate is responsible for updating and maintaining STR/CoStar’s hospitality inventory database which is the primary basis for most of STR’s products. The research teams work with various internal and external stakeholders to receive up-to date information (such as openings, closings, brand changes, pipeline proposals) on hospitality properties including hotels, hostels, and serviced apartments. Additionally, hospitality research utilizes web research, phone calls and other available resources (e.g. planning documents, construction feeds) to obtain additional details on hospitality properties.

Hospitality Research Associate is responsible for the ongoing maintenance of data hospitality inventory database including adding new records and updating existing property records. The position will require detail-oriented online research, as well as phone calls to complete database records. 

RESPONSIBILITIES

• Contribute to the growth of an accurate and complete database of hospitality inventory.
• Conduct independent online research using a variety of sources, including but not limited to, search engines, industry publications, industry associations, etc.
• Add applicable new records and update existing records as new information is made available and/or obtained through proactive research, GIS & municipal websites, corporate portfolio listings, phone calls, chain feeds, enrolment forms, websites, emails, and any other verifiable source.
• Complete assigned projects in a timely manner.
• Stay knowledgeable of industry trends and current industry news that may affect the assigned region or company.
• Understanding of how current events have an impact on assigned region or company.
• Communicate effectively and professionally with properties, clients, and other industry professionals regarding STR/CoStar’s policies and guidelines.
• Stay knowledgeable and aware of updates or changes to any of STR/CoStar’s methodology, policies, or procedures.  
• Partner closely with STR business development to identify new opportunities, successfully onboard new clients and resolve client inquiries.

QUALIFICATIONS

• Bachelor’s degree or equivalent experience.
• Capability to accurately capture and enter data.
• Ability to work within a team environment as well as an individual contributor
• Experience and proficiency using Microsoft suite of products (Excel, Outlook, Word, PowerPoint).
• Natural curiosity, persistence and ability to conduct thorough investigative research.
• Self-motivated and goal-oriented.
• Demonstrated knowledge of and / or experience within the hospitality industry preferable.
• Proven success performing to metrics or key performance indicators (KPI).
• Ability to be flexible and adapt to changing situations at a high growth company.

WHAT’S IN IT FOR YOU?

Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. As well as having an outstanding working environment based in iconic buildings the Shard and BluFin. Other perks include full private medical cover, dental cover, Life Assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay, birthday lunches and much more!

At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds – men and women, people of all ages, sexual orientations, nationalities, religions and beliefs.

However, we particularly encourage applications from women, disabled and Black, Asian and Minority Ethnic (BAME) candidates, as these groups are underrepresented throughout the commercial real estate industry.

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing