Bilingual Customer Service Administrator

Full Job Description

Can you speak German? Do you have Customer Service experience?

My Client in Huntingdon is looking for Bilingual Customer Service Administrators to join their Team over their busy summer period, with the possibility of a permanent position.

As a Customer Service Administrator your role is crucial in ensuring a positive customer experience by addressing enquiries, resolving issues, and providing updates about current orders. If you are a proactive and patient individual with excellent communication skills, we want to hear from you!

Location: Huntingdon - Hybrid with 2 days in the office

Hours: Monday-Friday 8am-4pm or 9am-5pm

Duration: 3 Month Contract with the option of a permanent position

Salary: 11.50-12PH

Key Responsibilities:

• • Entering orders onto the company system and ensuring the information is current throughout the production process and update where needed
  • Proof reading orders and making any amendments required
  • Respond to customer enquiries via phone and email, in a timely and professional manner
  • Provide support for the service team in form of price calculations, proof assessment and further admin tasks
  • Maintain accurate records of customer interactions and transactions
  • Manage workload and prioritise tasks appropriately

Requirements:

• Previous experience in customer service or a related field is preferred.
• Excellent communication and interpersonal skills.
• Must be bilingual in German and English

These are immediate start roles so if you have the required skills and experience please apply today! If you would like to know more please call Amanda in the Peterborough branch

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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