Billing Administrator - Leeds (6-Month FTC) (22577)

Exciting Opportunity: Billing Administrator (6-Month FTC) in Leeds

About Engie

ENGIE is a global leader in low-carbon energy supply and services. We have been active in the UK energy market for over 20 years, and our investments in energy infrastructure are focused on energy storage and renewable energy (solar, wind, biogas), whilst supplying energy to organisations of all sizes.

We are reshaping the energy future by reconciling economic performance with a positive impact on people and the planet, and we are looking for people who are committed to help turn our vision into reality.

About the role

The purpose of this role is to correctly and accurately invoice all customers assigned to you, totalling multi million pounds of revenue, adhering to strict contractual and internal deadlines; minimising errors and rework through diligent data management, whilst assisting customers with technical enquires of a billing nature.

ENGIE are recruiting for a Billing Administrator based in Leeds. This is a 6-Month Fixed Term Contract role, working full time Monday to Friday. On offer is a competitive salary, bonus and benefits package.
 

Key Responsibilities

• Responsible for a segment of the regular portfolio of customer accounts totalling multi-million pounds of revenue, ensuring that all invoices (paper, electronic, EDI, manual) are produced by the contractual deadline and adhere to taxation rules.
• Responsible for clearing any outstanding unbilled position in customer accounts assigned to you on continuous basis.
• To participate in reducing the number of credit notes through accurate invoicing and data management.
• To reduce the number of reconciliations and disputes through diligent data management.
• Prioritise and respond through the appropriate channels to customer enquiries and complaints in a timely manner.
• To ensure billing validation failures assigned to your portfolio are resolved in a timely manner.
• To liaise with internal and external parties to ensure that accounts in your portfolio are set up accurately and efficiently in time for each billing run.
• Assist account managers with periodic customer meetings as a subject matter expert, to advise on billing issues pertaining to your portfolio.

Key Requirements

• Proven record of excellent customer service.
• Previous industry experience is desirable.
• Understanding of the billing processes and interdependencies between billing and interfacing departments
• Proficiency with Microsoft Office.
• Proven ability to produce accurate work under pressure.
• Good organisational skills.
• Working knowledge of Gas and/or Electricity industry is beneficial

What benefits we offer?

Flexible Working
We understand the importance of work-life balance and recognise that everyone is striving to find the perfect one between work and home life. That's why we offer a hybrid working model that combines the convenience of remote work with the benefits of collaborating in a professional office environment. You'll have the flexibility to work from home part of the time, allowing you to optimise your productivity while enjoying a comfortable work setup.

Bonus Programme
We reward your hard work and dedication with a competitive bonus programme that recognises and values your contributions. Your efforts are appreciated and directly reflected in your financial rewards.

Life Assurance
We prioritise your peace of mind by offering life assurance coverage. You can feel confident knowing that your loved ones will be protected in the event of the unexpected.

Income Protection
Your financial security matters to us. Our income protection benefits ensure that you have a safety net in place, providing a valuable source of income if you're unable to work due to illness or injury.

Employer Pension Contribution
We invest in your future by contributing to your pension plan. You can enjoy the confidence and peace of mind that comes with knowing that you're building a solid foundation for your retirement.

Healthcare Cash Plan
Your well-being matters to us, which is why we provide a healthcare cash plan. You'll have access to a range of healthcare benefits, including reimbursement for medical expenses, dental and optical care, and more. Take care of yourself and your family's health without financial worries.

myENGIE
We offer a range of flexible benefits to employees alongside hundreds of retail and lifestyle discounts through myENGIE.

Diverse Employer
ENGIE’s purpose is to accelerate the transition towards a carbon-neutral economy, through reduced energy consumption and more environmentally friendly solutions, and we know that the most successful businesses are the most sustainable ones. Diversity, equity and inclusion is key to sustainability and success and our goal is to attract, engage and retain the best talent, bringing the best thinking to our business from inside and outside of our industry. Our ambition is to make sure everyone at ENGIE feels valued, respected and included. We know that diverse teams have more creativity, imagination, innovation and problem solving capabilities, so we are committed to tackling inequalities and creating a diverse and inclusive business.

Equal Opportunity
We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. During the application process you will be asked to complete an equality questionnaire on a voluntary basis and any data we collect will be treated confidentially and used for evaluation purposes only. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.