Business Administration Apprentice - LCG Hair and Beauty Academy
Job Details
permanent
Derby, East Midlands, United Kingdom
Learning Curve Group
19.03.2024
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Full Job Description
As an Academy Administrator Apprentice you will be responsible
for the day to day running of our administration needed for the
academy, you will provide outstanding customer service to both
internal and external visitors to the academy this will also include
our learners, consistently going the extra mile for your customers.
You will provide support to the academy manager when needed and have
the ability to work alone and unsupervised.
As a Academy Admin Apprentice, you will
complete a Level 3 Business Admin qualification and whilst you are
employed with LCG you will have a dedicated tutor that would guide you
through the apprenticeship programme.
DUTIES
- To be responsible for the running of reception/front office and greet
visitors.
- To provide administration support to delivery
manager and delivery staff within the academy.
- Maintain
knowledge of all funding and qualifications available in centre.
- Management of learner onboarding.
- Support
Learner Recruitment Manager with high quality learner inductions.
- Ensure all starts are processed timely within month.
- Assist in the promotion and scheduling of recruitment and
interview activities.
- Provide impartial advice to
learners.
- Arrange and track inductions of new
starts.
- Support a timetable of learning as agreed with
the Academy Manager.
- To be responsible for input of
student data onto MIS system and update as required.
- Ensure ILPs are completed appropriate to individual learner
requirements.
- Complete registers and documentation to
the required standards of the contract and ensure that these are
communicated to colleagues within their required deadlines.
- Establish and coordinate student’s personal files in centre
and ensure audit compliance.
- Send letters to
learners/parents confirming place on course.
- To monitor
and track attendance on a daily basis - ensure registers are taken
timely and any learners not attended contact is made.
- To identify at-risk learners and inform manager.
- Represent LCG at external events when required.
- Take
deposits from learners ready to start course.
- Supporting learners with Bursary.
- Arranging purchase
orders and ordering resources for the skill centres, stock ordering
and monitoring.
- Facilitating Petty Cash and timely
banking on a weekly.
- Prepare for open events and taster
sessions.
- Administrations of full cost and bespoke
training.
- To attend all team meetings and take minutes
accordingly.
- Maintain a log of the equipment used by
the learners in the centre and take appropriate measures to prevent
the loss of equipment through theft.
- Academy
maintenance – monitored and reported if needed.
- Invigilate exams when needed.
- Work in collaboration
with team members and the Academy Manager that meets LCG and external
expectations.
GENERIC DUTIES
- Conduct your role
in line with the company values and expected behaviours
- Promote equal opportunities and recognition of diversity throughout
the company
- Comply with the Safeguarding, Prevent and
Health and Safety Policies and be vigilant to potential concerns and
risks at all times
- Ensure confidentiality and
professionalism at all times.
- Provide learners,
customers and colleagues with support, advice guidance as part of your
everyday role
ESSENTIAL CRITERIA
- Excellent communicator
- Strong IT
skills
- Ability to self-manage and work unsupervised yet
able to work well as part of a team
- Very good
organisational and time management skills
EQUAL OPPORTUNITIES
You’re unique – and we love
that about you. As an equal opportunity employer, we positively
encourage applications from suitably qualified and eligible candidates
regardless of sex, race, disability, age, sexual orientation,
transgender status, religion or belief, marital status, or pregnancy
and maternity. We are also committed to promoting and protecting the
physical and mental health of all our staff.
Don’t just take our word for it though! Our commitment to a
number of covenants and pledges will show you just how serious we are
about equal opportunities for all:
- Disability
Confident Employer
- Armed Forces Covenant Silver
- Domestic Abuse Covenant
- Durham Enable
- Care Leaver Covenant
PURPLE PERKS
26 days annual leave + Bank
Holidays
We understand the gift of time, whether it’s to see your loved ones or just spending time doing the things you love. That’s why in addition to your basic allowance of 26 days your annual leave allowance can rise to as much as 44 days per annum (inclusive of BH) because of these amazing extra leave perks:
We understand the gift of time, whether it’s to see your loved ones or just spending time doing the things you love. That’s why in addition to your basic allowance of 26 days your annual leave allowance can rise to as much as 44 days per annum (inclusive of BH) because of these amazing extra leave perks:
Buy & Sell | You can buy sell up
to an extra 5 days annual leave each year
2YRS
Service | Staff who have 2YRS service received an extra 2 days
annual leave
5YRS Service | Staff who
have 5YRS service receive a further 2 days annual leave
10YRS Service | Staff who have 10YRS service
receive a further 1 days annual leave
We have a huge range of perks which you
can look at here
HEAD OFFICE PERKS
We wish we could provide these to all, but
as a national company its not always possible. However these perks are
available to all staff when they attend our incredible Head Office
space.
- Electric Car charging points
- Free fruit, Coffee and
Tea
- Onsite Shower
- Prayer room on request
or list of nearest available places of worship
Working Flexibly
If the
working hours, days or times don't quite meet your needs please
contact us to see if we can accommodate working flexibly.