Business Administration Apprentice

Full Job Description

Working in Middlesbrough's newest escape room, we are looking for someone to work alongside our branch manager to deliver a great service to our customers.

Therole includes :

• - Delivering high levels of customer service at all times.

• - Welcoming guests by greeting them, allocating and issuing rooms if not already allocated on booking.

• - Answering calls.

• - Assisting and answering any queries from guests in person, over the phone, via email and via social media.

• - Booking reservations and identifying any specific requirements.

• - Maintain safe and clean reception area and escape rooms by complying with procedures, rules, and regulations.

• - Supporting mailing campaigns.

• - Communicate any feedback received from guests both positive and negative, responding to reviews where necessary.

• - Providing PA support to the business directors

• - Contributes to the team effort.

You will achieve a nationally recognised qualification in Business Administration at level 3

Meets National apprenticeship wage

This is a full time role