Business Administration & Reception Apprentice - Oasis Academy Silvertown
Job Details
Full Job Description
Business Administration Apprenticeship - Oasis Academy Silvertown - Oasis Community Learning
This is an exciting opportunity to become part of a high performing team who are passionately committed to securing the best possible life chances for the young people of Silvertown. You should apply for this role if you are keen to kick start your career within business, you will be guided by a mentor and receive high quality training from LMP.
Closing date: December 2023
Apprenticeship summary:
- Annual wage - £10,158.72
- Working week - Monday - Friday (Term time only). Hours to be confirmed.
- Total hours per week: 37 hours a week
- Expected duration -15 Months
- Possible start date - 4th of December
What will the apprentice be doing?
- Providing a welcoming and efficient reception service
- To be the first point of contact for visitors to the Academy providing a welcoming, efficient reception service
- To provide reception services to students
- To be able to work in a fast paced reception area multi-tasking between reception duties
- Be the initial point of contact for all enquiries by telephone and in person, advising staff, parents, pupils and visitors on appropriate source of information
- To be able to deal with challenging visitors, parents and students appropriately whilst maintaining a calm persona
- Ensure all visitors are issued with badges in order to comply with the Academy’s security procedures
- Ensure that visitors are met by the appropriate member of staff and escorted within the Academy unless their DBS status is known and it has been agreed that they visit the Academy without direct supervision
- Be the main contact point for staff with regards to Academy events of any one day
- Maintain a tidy and orderly reception area
- Support with ParentPay account set up, queries from parents and general support
- Support with Bromcom queries from parents and general support for example MCAS, etc
- Word processing and data input as directed
- Assist with duplicating, collating and distribution of information to parents / carers, staff, students and others
- To ensure confidentiality at all times when dealing with issues re Staff, Students or Parents
- Undertake general clerical duties when directed including photocopying, printing, laminating and filing
- Franking outgoing post and sorting incoming mail
- Provide refreshments to visitors when required
- Support with Academy evening events for example, parent evenings, open evening etc
- Make telephone calls to parents and carers as required
- Send text message and / or emails to parents and carers as required
- Supervise students as required
- Any other reasonable duties as directed by Line Manager
What training will the apprentice take and what qualification will the apprentice get at the end?
- You will work towards completing a Level 3 Business Administration Apprenticeship
- All training will be delivered by LMP Education remotely
- The employer will give you time out of your working week to focus on your qualification
What is the expected career progression after this apprenticeship?
The right candidate may be offered a permanent position after completion of the apprenticeship.
Desired skills and personal qualities:
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Qualifications:
- GCSE or equivalent Maths & English (Grade 4-9 (A*-C, Level 2)
About the employer:
Our vision is underpinned by our Oasis Silvertown values: be proud, be professional, be nice, be independent, be resilient. We call these our Silvertown 5 "Be" values.
Employer:
Oasis Community Learning
Address
- Oasis Silvertown
- 303 N Woolwich Rd
- London
- E16 2BB
Training provider
LET ME PLAY LIMITED
Apprenticeship standard
Business administrator
Level
3 (A level)