Business Support Assistant
Job Details
Permanent
Walsall, West Midlands, United Kingdom
BCS Group
29.04.2024
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Full Job Description
We are seeking a highly organised and detail-oriented individual to join our team as a Business Support Assistant. This role is important to the smooth functioning of our daily operations and requires a proactive and resourceful professional.
Key Responsibilities:
Documentation and Data Management:
- Assist in the preparation and organisation of documents, reports, and presentations.
- Maintain accurate and up-to-date records and databases.
- Ensure confidentiality and security of sensitive information.
- Manage timesheets for the operational teams.
- Take part in system testing following training.
- Assist with internal audits.
- Scan hard copies of documentation and ensure they are added to the correct folders.
Coordination and Communication:
- Coordinate meetings and events, including scheduling and following up.
- Minute take during high-level meetings and send out actions to the relevant team members.
- Facilitate communication within the team and with external stakeholders.
- Collaborate with different departments to streamline processes and enhance overall efficiency.
- Assist with the organisation of internal work events.
- Ensure office literature is updated as required.
Administrative Support:
- Provide comprehensive administrative support across the business.
- Manage and maintain calendars, schedules, and appointments during projects.
- Handle incoming calls, emails, and other communications with professionalism and efficiency.
- Update Microsoft Planner with additional tasks as required.
Key measures & targets:
- Accuracy of system data entry
- Efficiency of goods receive notes scanned into the system
- Meetings scheduled promptly
- Actions updated on Microsoft Planner
- Quarterly events scheduled for the team
Key relationships:
- Quality Supervisor
- Marketing & Quality Manager
- BCS Management Team
- Quality Team
Person Specification:
The successful candidate is likely to meet all of the following criteria:
Essential
- Excellent administrative and organisational skills
- Computer literate essential
- Excellent attention to detail
- Strong written and verbal communication skills
Desirable
- Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)
- Proactive and resourceful problem-solving skills
- Educated to A Level or above