CRM Administrator

Full Job Description

This is an exciting opportunity for a CRM Support Administrator to join a leading finance firm in the Northampton area. This role is paying £32,000 + generous annual bonus. To be considered for this position you will have previous experience with a CRM system supporting a large number of internal users across Sales & Marketing. The ideal candidate with have solid CRM support experience, ideally working with SQL & JavaScript, and be familiar with customer journeys, 'Best Practice' policies, user training, & automation workflows.  As a CRM support analyst / CRM super user you will be familiar with:

• Creating & managing users & permissions
• Managing CRM ‘Best Practice’ processes
• Reviewing functionality & business processes to identify any areas of improvement
• Working with JavaScript CRM Widgets
• CRM integration, customisation & automation

 If possible, a Zoho CRM background would be preferred, however, my client is willing to consider candidates from a wide range of CRM backgrounds (HubSpot, Salesforce, Dynamics, Odoo). Please note – full Zoho CRM training will be provided, as well as training on JavaScript.  This role is based in Northampton and is paying up to £32,000 + bonus (circa 10% discretionary). If you are an experienced CRM support analyst, CRM administrator or CRM super user, and you are looking for a new challenge please send me your CV immediately.