Care Coordinator

Full Job Description

Cityworx Limited, a leader in healthcare recruitment, is delighted to announce two openings for the role of Care Coordinator/Scheduler. We are acting on behalf of our client, a dedicated provider of complex in-home care to individuals with diverse health conditions. This role offers a remarkable chance to significantly impact the lives of people dealing with learning disabilities, mental health conditions, and other health-related challenges.

Service Coordination: You will oversee the day-to-day provision of services within a specific geographical area, ensuring all service users receive optimal care tailored to their individual needs.

Schedule Management: Produce detailed work schedules for healthcare staff, providing clear written and verbal instructions and managing rosters efficiently.

Quality Monitoring: Play a key role in monitoring and ensuring the quality of service delivery, maintaining continuity of care to meet high standards.

Staff-User Matching: Match employees with service users based on mutual interests and preferences to enhance care quality and satisfaction.

Relationship Management: Develop and maintain strong relationships with both employees and service users, responding to concerns and complaints promptly and professionally.

Operational Support: Participate in an On Call rota to provide out-of-hours support and advice, handle emergency staffing needs, and involve yourself in the recruitment process as needed.

Ideal Candidate:

Experience: Minimum of one year in a care coordinating role with proven experience in creating schedules and managing staff rosters. Knowledge in ensuring continuity of care and fair workload distribution is crucial.

Skills: Exceptional organizational, communication, and interpersonal skills, with the ability to manage multiple tasks and respond effectively to urgent situations.

Requirements: This position is fully office-based and does not offer sponsorship. Candidates should have eligibility to work in the specified location without sponsorship.

If you are passionate about providing high-quality care and thrive in a structured, supportive environment, we would love to hear from you. This role is not just a job, but a chance to make a substantial impact every day. Join us in this fulfilling journey to improve lives and deliver outstanding care- **Requirements**: This position is fully office-based and does not offer sponsorship. Candidates should have eligibility to work in the specified location without sponsorship.

If you are passionate about providing high-quality care and thrive in a structured, supportive environment, we would love to hear from you. This role is not just a job, but a chance to make a substantial impact every day. Join us in this fulfilling journey to improve lives and deliver outstanding care.

We do not offer sponsorship so you must be eligible to work in the UK and have a min of one year experience