Case Admin (AO) - NPS Kingston Crown Court
Job Details
Full Job Description
Case Administrator (Temp)
Contract: 6 Months
Salary: 12.43
Location: Kingston Upon Thames
Hybrid Work Setting
This is a
temporary contract role for an Case Administrator role with an
immediate start date (Compliance dependant) for a six-month duration
offering a hybrid work setting and a London/ Surrey
(Kingston).
Job Description:
This is a
brilliant opportunity to work on behalf of our government client. The
jobholder will provide administrative support ensuring that staff and
service users are supported through efficient processes, maintaining
administration systems within specified timescales to promote the
achievement of team and Divisional objectives.
In line with
client's policies and procedures, the job holder must always
demonstrate a commitment to equality and inclusion and an
understanding of their relevance to the work they do.
This role
may involve some out of hours work.
The post holder must adhere to
all policies in respect of the sensitive/confidential nature of the
information handled whilst working in this position.
The
job holder will be required to carry out the following
responsibilities, activities and duties:
" Responsible for setting
up and maintaining accurate offender and victim information on
relevant approved databases.
" Ensure the effective administration
of referrals to and relationships between offender management,
victims, interventions, service providers and external agencies and
partnerships to enhance positive outcomes, manage risk, and reduce
reoffending.
" Prepare, maintain and collate case and other
records, files and management information, in accordance with the
standards required.
" Receive and distribute information and
communications in an appropriate manner, e.g. telephone, paper,
e-mail.
" Provide cover for an effective and efficient reception
and telephone enquiry service
" Act as single point of contact
within unit for specialist area of work as required
" Make
practical arrangements such as appointments, directions, etc., for the
implementation of the Sentence Plan.
" Carry out enforcement
administration as required.
" maintaining appropriate records in
line with local office financial procedures.
" Organise the
availability of appropriate equipment, materials, and facilities for
activities relating to the management of cases.
" Maintain
appropriate systems to ensure the effective use of general unit
resources and make recommendations for improvement as necessary.
"
Attend meetings as appropriate. Provide support to meetings as
required including organising agenda, taking and, distributing
notes/minutes and action points
" Ensure all activities are
conducted in accordance with Health and Safety policies and
procedures, undertake equipment tests as required.
Essential skill:
" Strong
communication skills (verbal and written) and ability to communicate
effectively with a wide range of individuals, including those who may
present difficult or aggressive behaviour
" Use and work on own
initiative
" An ability to fulfil all spoken aspects of the role
with confidence through the medium of English or (where specified in
Wales) Welsh
Technical requirements:
" Good keyboard and
IT skills including proficiency in MS Office Word, and basic skills in
Excel
" Possess basic numeric
skills.
Behaviours:
" Delivering at Pace
"
Making Effective Decisions
" Working Together
" Changing and
Improving
" Managing a Quality Service
Please be
informed if you are successful, we will need to run a compliance prior
to starting, and communication needs to be consistent with the
compliance team including DBS checks and references.
Brook
Street are proud to support the Armed Forces Covenant and as such, we
guarantee to interview all candidates who are veterans or
spouses/partners of military personnel, and who meet all the essential
criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Case Admin (AO) - NPS Kingston Crown Court
Brook Street
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