Chief Commercial Officer

We’re a FoodTech scale-up with over £25million of funding, and we want to revolutionise food delivery through the creation and franchising of virtual food brands (brands designed for delivery), operated by anyone that runs a commercial kitchen - we think there’s about 70,000 of them in the UK. We've grown massively in a short period of time and have operations in the UK, Europe, USA and UAE. We offer kitchen operators everything they need to sell our brands through delivery Apps whilst continuing to service their core customers.

In short, we’re defining the future of the food delivery market! Nobody’s growing as fast as us in the UK, and we’re looking for great people to join us on our journey.

We are currently looking for a Chief Commercial Officer who is able to drive the commercial success of our partner restaurants by orchestrating strategic initiatives in Sales, Operations, and Account/Performance Management. By managing a high-performing team and collaborating cross-functionally, you will play a pivotal role in achieving revenue targets, optimising operational efficiency, and fostering strong relationships with our partners.

Your Job:

Sales Ownership:

- All sales teams roll up to you: we have sales teams in every market in which we operate. You’re accountable for their goals, training, and ultimately whether they deliver on our sales targets. 

- Develop and execute strategic sales plans to achieve company objectives and revenue targets.

- Identify and pursue new business opportunities, partnerships, and market segments.

Account/Performance Management:

- Manage the account management teams, ensuring strong relationships with our partner restaurants and enterprise partners.

- Develop and implement strategies to drive partner success, optimise performance, and maximise satisfaction.

- Utilise data-driven insights to enhance performance metrics and key performance indicators (KPIs).

- You manage our global Channel relationships. Our model relies on selling to consumers via third-parties such as Deliveroo and Uber Eats, so these partners are incredibly important to us. You’ll hold the global relationships for these channels and be responsible for commercial and operational improvements.

Strategic Planning:

- Work closely with the COO and SLT  to develop and execute the company's overall strategic plan.

- Contribute to the formulation of business strategies that align with the company's objectives and market trends.

- Drive initiatives that enhance the company's competitive position and market share.

Cross-Functional Collaboration:

- Foster collaboration between Sales and Account/Performance Management teams to achieve common objectives.

- Work closely with the executive team to ensure seamless communication and alignment across all departments.

Tasks:

• You have an excellent understanding of commercial modelling and negotiations, the sales process, and the financial side of running a business. You’ve probably already been a VP or higher , running a large team.
• You might come from a strategy consulting background (e.g. from McKinsey, BCG, or Bain), or from a marketplace-tech platform (e.g. Amazon, eBay, Uber)
• You’ve worked in a high-growth environment before - probably in a venture-backed business - and understand the pace that we need to move at to meet ever evolving challenges.
• You have experience in account management and managing teams to success.
• You’ll roll your sleeves up and personally own the delivery of complex workstreams . If your engagement ends at ‘finding the right person to look at that crucial project for you’, then you’re the wrong person for us.
• You understand group structures and appreciate the complexities of running multi-market account management organisations and teams (e.g. pricing variations, international tax, etc).
• You aren’t phased by complexity and can draw together multiple sources of data to dive deep into process and system analysis.