Chief Operating Officer (COO)

Metaprise is a payment network company that operates across borders. Our headquarters is located in New York, USA, and we also have offices in London and Shenzhen. We provide reliable merchant processing services, cross-border payment banking services, and Pay by Metaprise wallet services to global financial institutions and banks. Our main product lines are Payin, Payout, and Wallets.

To date, we have facilitated several billion US dollars in transactions annually, with most of them originating from the United States, United Kingdom and the European Union region. At Metaprise, we aim to revamp the global Cross-border Clearing Payment System to make it more widely used and efficient. We launched our multi-currency account in 2021, and it has already helped tens of thousands of businesses manage their money across the world.

We are seeking a Chief Operating Officer (COO) to work closely with our executive team and oversee a host of daily operations, including activities related to each of the business's departments. This individual will help drive strategic planning and business management across the organisation, as well as help streamline strategic initiatives, oversee program management, and communicate objectives to departments. The ideal candidate will have proven success in a business management role, with a special focus on executive-level advising and interdepartmental collaboration. 

Responsibilities:

• Maintain and direct the daily operations of the business, including coordinating with human resources, legal & compliance, partnerships, marketing, IT and other departments
• Assistance with OKRs/KPIs to support department managers.
• Improve current or develop new processes to keep the company's local and regional teams as efficient as possible and identify operational and structural weaknesses.
• Build, maintain, and communicate detailed reporting models to facilitate expansion efforts, and making data driven decisions.
• Develop and build on relationships with all employees for increased efficiency and responsiveness of existing operations, and help define new operational strategies by working with CEO and other executives on special projects.
• Be part of the hiring process for company managers, including interviewing and vetting candidates for key roles.

What you need:

• Exposure to Payments/FinTech and start-up/scale-up life is a MUST.
• Proven experience developing & maintaining relationships with multiple stakeholders, and senior executives.
• Ability to work effectively at all levels of an organisation and build strong relationships with team members, managers, and senior executives to drive successful completion of the work.
• Ability to clearly articulate ideas, both written and oral, to internal and external audiences.
• Excellent critical-thinking skills with ability to structure and solve complex business problems.
• Strong experience in shaping organisation’s strategy, business management framework, and making decisive bets to advance the business.
• Strong work-ethic with ability to multi-task in a fast-paced environment under tight deadlines.

At Metaprise, all qualified applicants will be considered for employment without regard to age, disability, or medical condition; ethnicity, race, citizenship, and national origin; religion or faith; family status, pregnancy, and caring responsibilities; sexual orientation; gender identity, gender expression, and transgender identity; protected veteran status; size or any other protected basis under appropriate law.

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