Client Manager - Meat, Fish & Poultry

Full Job Description

We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what’s possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.

Job Details

Office location: Westgate, London (Hybrid 2 days per week in the office)

An exciting and varied position has become available for a full time Client Manager to own relationships for the largest suppliers, packers and processors of meat fish & poultry clients as well as pet food and meat free. The client list within this team represents nearly all of the suppliers of Meat, Fish & Poultry to grocery. Your insight will be treated as a currency to which the industry trades on. You will be responsible for building client relationships through expanding networks and delivering insights that lead to real product, category and marketing change.

• Quarterly sales commission scheme
• 25 days annual leave (excl. bank holidays), plus your birthday off.
• Flexible benefits across health, wealth and lifestyle.
• Extensive training and excellent scope for career development.
• A collaborative and supportive work environment.

You will have the opportunity to exceed your personal revenue targets by working with multiple clients and fostering a close working relationship with the New Business team. There is also the opportunity to coach and mentor more junior members of the team, supported by your line manager, to develop their career.

The varied size of your client base means the right individual would have the autonomy to work independently and have a real chance to impress at a senior level, both within Kantar and at clients. Your average month could involve delivering a Christmas Review to category managers, shaping in store fixtures for the meat free category, measuring the success of the latest product launches and presenting your key findings to the owners of businesses.

You will be joining a dynamic and progressive team who are commercially successful, innovative and one that will provide you with opportunities for further growth and development over time.

Insight

• Be the key point of contact for a portfolio of clients, attending and maximising on-site days (when they return). Own all client data requests and project briefs, ensuring a high standard of insight regardless of your clients’ contracted access.

• Expand and develop existing client networks through the connections, relationships and trust you build at your clients.
   

• Work with the Strategic Insight Director to create and drive forward account plans for your portfolio.
• Spot opportunities to increase client access to our Shopper and Consumer data, as well as work with experts from across the business to convert new opportunities and ensure client ROI.
   

• Work closely with a graduate or client executive in your portfolio to coach them in their development, acting as a role model and feeding back when appropriate.

The ideal candidate will possess the following qualities:

• Working in some capacity with FMCG brands or UK retailers. This does not have to be experience in market research, we are actively looking to diversify the experience in our team and would welcome applications from those with transferable skills and knowledge.
• Confidence in extracting and interpreting analysis, and inspiring clients through your insights.
• You will have a revenue target, experience in showing how you have worked to targets previously.
• A track record of achieving high levels of client satisfaction.
• Ability to establish and nurture relationships with clients.
• A passion for the food industry.

Country

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.