Cluster Team Manager - Supported Living (Hinckley)

Job ID

2024-5105

# of Openings

1

Category

Support Management

Job Title: Cluster Team Manager
Hours of Work: 37.5 hours per week 
Hourly Rate: £28,000 to £32,000 per annum (Dependent on experience)

Location: Hinckley, Leicester
Reporting to: Area Registered Manager

Due to continued business development in the Hinckley area, we are looking to add another team manager to our existing management team.

The post is for a supported living team manager on a salary of £28-32k , and ideally a driver due to some visits needed across the Cluster which covers Hinckley and Shepshed and to the registered location in Hinckley town centre. Good free Parking facilities at the registered office. You will be required to lead a staff team and people we support who live in 3 shared schemes , The people we support in the majority have a diagnosis of a Learning Disability or Autism. the role requires you to report directly into the Area Registered Manager and will have Senior Support Workers or Team Leaders underneath them to support with the operations of the services. The Manager would be expected to take part in an on-call rota across the Leicestershire registration, in approx. 1 in 4 basis and they will be paid an on-call premium for this.

The registration has a fantastic relationship with the local authority with positive inspections in 2022 and 2023.

As a Cluster Team Manager at Aspirations Care you’ll be supporting adults with learning
disabilities to live the best life possible. You will be a role model to others through
demonstrating excellent support to those we support, and you will help the Registered Area
Manager to coach, support and manage staff teams effectively. You will work 4 days off shift
and work 1 day on shift. You will also be on call (Tier 2) on a rota basis. We provide 24/7
support to some people, so you will need to have flexibility to work shifts on a rota basis,
including nights, weekends and Bank Holidays.

Cluster Team Manager - Job Description
Overall Purpose
To work as part of, and lead your Team of Cluster Team Leaders and Senior Support
Workers in line with the Company’s aims and values, to provide practical assistance and
support to the People We Support to enable them to fulfil their maximum potential and
have valued lives and to live as independently as possible in the communities where they
live.

Main Duties & Responsibilities
You will also have delegated responsibility for the direct supervision and line management of
a team of Support Workers.
Alongside the Registered Area Manager, you are responsible and accountable for monitoring,
maintaining and providing the highest standards of clinical and personal support and service
delivery, while promoting independence and choice to the people supported in the service.
As a senior member of the team, you will promote and lead good practice at all times, doing
all you can to make sure that the people we support, and their colleagues come to no harm
and that the people we support are satisfied with the level of support they receive by acting
as an exemplary role model.

As Cluster Team Manager, you will:
• Have experience in supporting adults with complex learning disabilities
• Have experience with Autism and Positive Behaviour Plans
• Have good IT skills and experience of maintaining records to be successful in this role
• You will hold a Level 5 Diploma in Leadership & Management for Adult Care (or an
acceptable equivalent), OR, have the ability to achieve this within 18 months of
appointment

Leadership of Services Delivery
You will support to deliver services that provide the best life possible for people with learning
disabilities with your support team:
• Provide lead practitioner expertise and lead the support worker team on a day to day
basis for the designated services (s) or activity and be responsible for ensuring that
high standards of care and support are maintained at all times and that the designated
services continuously improve and develop. Overall accountability for this sits with the
Registered Area manager or Regional Operations Director.
• Deliver and demonstrate best outcomes to all people supported by Aspirations Care
and ensure that the people we support are involved in shaping these using the
principles of co- production
• Working with your team to ensure that the people we are supporting have accurate
detailed and person-centered support plans, one-page profiles and person-centered
reviews.
• On behalf of the Registered Area Manager lead on ensuring a flexible and person

centered Rota is in place at all times for the service that is designed and developed to
meet the needs and wishes of the people we support and ensure that the support
team have adequate notice of their roster pattern
• Under the direction of the Registered Area manager, co-ordinate all matters relating
to medication, ensuring all procedures are rigorously followed and all support staff
are appropriately trained
• Conduct supervisions and performance appraisals with your team as designated by
the Registered Area Manager, in line with organisational policy, complete individual
learning and development plans which address training needs and support continued
professional development in conjunction with the Learning and Development team
• Support the Registered Area Manager to create a reflective culture of open
communication and feedback within your team, facilitating constructive team
meetings, ensuring the team adhere to team decisions and are focused on outcomes
for the people we support and that there is a record of such meetings
• Support the Registered Area manager to increase and sustain the level of employee
engagement and encourage your team to take accountability and make decisions on
routine matters
• Support the Registered Area Manager to ensure that the necessary risk assessments
for the people we support and your team are in place at all times, and implemented
to a high standard
• Work in partnership with social workers, families, advocates and other providers to
ensure that the support is provided in a collaborative way with the person we support
at the centre

Aspirations Benefits Package

• 2 x salary life cover (up to individual state pension age)
• Access to Aspirations Perks our exclusive discount scheme with fantastic discounts in supermarkets and high street retail stores.
• Smart Health App – health and wellbeing service with 24/7 GP access for you and your family
• Optional overtime to increase your income with flexible working
• DBS paid for by Aspirations
• Refer a friend scheme with a financial reward of £500
• Employee Assistance Programme available 24/7 for advice and guidance for you and your family
• CPD Accredited induction
• Ongoing training & development including Care Certificate, apprenticeship opportunities and specialist learning
• Support with career progression and professional development
• Paid 28 days annual leave inclusive of bank holidays
• Pension Scheme with NEST