Compliance Analyst - German language

Full Job Description

NQC is a successful and growing software company specialising in supply chain risk management platforms. We’re in the ‘Tech for Good’ space, providing online web platforms which are in use by some of the largest organisations across a number of industries including the UK Government and the Automotive industry.

Based in central Manchester, NQC offers a supportive working atmosphere within a diverse team of people. We work on a hybrid model and regularly meet up outside of the office for team socials and company events. This is an opportunity to contribute to globally recognised technology solutions used by major brands throughout the world and become part of an exciting long term plan for sustainability, and a better future.

About your new role

As part of our growth journey, we are looking for a Compliance Analyst to join our Validations team. As a Compliance Analyst you will support suppliers and clients using NQC Ltd web based products. The Compliance Analyst will perform detailed checks on the uploaded documents of platform users who are required by their customers to complete online assessments. This validation process is an integral part of NQC and our products, and this is a frontline position to direct customers on how to improve their compliance to international ESG/Sustainability/Human Rights standards and legislation.

Key Responsibilities

• To take ownership of validations to ensure quality service for the platform user, ensuring that any changes or rectifications are actioned in a timely manner;
• To follow NQC processes when validating a user questionnaire, ensuring a high level of accuracy and efficiency;
• To take ownership of designated validation targets set by the team leader
• To provide professional validation support to all NQC Ltd users ensuring that all validations on the platform are handled professionally and within a timely manner, meeting SLAs;
• To maintain an appropriate working knowledge of the NQC web based platform in order to offer the highest level of customer satisfaction;

• Fluent in both English and German, spoken and written
• Be IT literate, competent in the use of MS Office/G Suit applications, plus capable of learning bespoke NQC systems
• Ability to deal with a demanding workload which may include conflicting demands on time.
• Experience of providing audit or compliance services to customers is highly desirable

Key Competencies

• Persuades, influences and listens to others, using reason and co-operation to reach agreement.
• Communicates and receives ideas, views and information to achieve understanding.
• Supports team members and builds relationships to achieve common goals.
• Is consistently motivated, committed and able to perform duties in all situations.
• Pays close attention to detail and accuracy in all aspects of work, ensuring high-quality results.

• Competitive base salary of £23,000
• 25 days holiday (Increasing with service) + bank holidays
• Hybrid flexible working
• Learning and Development support

• Health Cash Plan

• 24/7 Access to a Virtual GP

• Life Assurance (4 x Salary after probation period)

• Perkbox - Diamond access - giving you weekly free treats, monthly cinema tickets, birthday gifts

• Discount on retail and leisure