Concessions Supervisor - Emirates Stadium

Delaware North UK is hiring a full-time Concessions Supervisor at Emirates Stadium in London. When you share our passion and vision for operational excellence in this electric atmosphere, you can be the moment they won’t forget; you will be assisting the leadership of the concessions’ operation at the stadium, controlling stock by moving and accepting items efficiently. If you have leadership experience within guest focussed environments, sharing our drive to thrive in a winning hospitality team, kick off your next career move with us. Are you ready to shape the future of hospitality? Join our valued team at the heart of English sport and entertainment if you are:

• Resilient, maintaining composure, efficiency, and performing under pressure
• Reliable, consistently punctual and dependable
• Able to work collaboratively with others
• Detail-oriented in all aspects of work

Lofty goals? We have them too. At Delaware North UK, we like a challenge, and talent and hard work are rewarded. Here, you’ll find yourself working at the coolest venues with some of the best team members. We’re looking to create the future of hospitality, so if you’re ready to take the next step, score your next career goal with us and see why Delaware North is your best move yet. As our team member, you’ll receive:

• Competitive pay up to £14.85 / hour
• 40-hour contract, across 5 out of 7 days per week (including event days)
• Ability to accrue a generous holiday allowance
• Favourable pension contributions
• Experience in a dynamic workplace hosting major international sporting events and concerts, including Premier League Football, The Killers, and more in 2024

Help us delight the world by applying today.

• Manage stock requests working with the real time stock system, stock rotation, and date checks, guaranteeing appropriate stock take before and after events, and ensuring team members adhere to Delaware North’s stock handling policy

• Complete regular checks on the prep team, ensuring food produced is of consistent high quality, also producing wastage reports following events days

• Assist with general administrative tasks and maintenance

• Collaborate with the team to improve sales and guest satisfaction whilst monitoring profit projections

• Ensure that operation is in accordance with current legal and Delaware North practice, management, and measurement of all areas of responsibility

• A Levels or 3+ years’ experience; concessions or retail experience in a similar setting is particularly beneficial
• Skills in health and safety evaluation, risk assessment, compliant handling, effective problem solving, and computer software skills

Since the Emirates Stadium opened in 2006, Delaware North has provided excellent guest experiences for all hospitality and food services. Seating up to 60,704 guests on Arsenal FC match days, with increased capacity for other events, the Emirates Stadium team has hosted many exciting concerts from Arctic Monkeys, Green Day, and Coldplay, gifting our team members adventures they will never forget. There are plenty of great experiences waiting for you at Emirates Stadium, so if you are fuelled by the buzz of the crowd to create exceptional guest experiences, join our team and apply today.