Contingency Planning Support Officer
Job Details
Full Job Description
Organisation : London Borough of Waltham Forest
Salary: SO1 £35,577 - £36,567
Contract Type: Full-Time Permanent
Working hours per week: 36
Application Deadline: 29/03/2024
Reference: 1103
About Us:
Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.
We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.
London Borough of Waltham Forest is one of the Mayor of London’s Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.
About the role:
The Contingency Planning Support Officer will be responsible for providing professional, proactive support and coordination across the areas of emergency planning, business continuity and the CCTV Operations Centre.
The operations centre operates 24/7 so flexibility to work outside normal office hours is required to provide support for incidents.
We are a busy team looking for someone to join us who is enthusiastic, committed and knowledgeable about Emergency Planning or CCTV operations. You will have strong numerical, written and verbal communication skills with the ability to problem solve and communicate to a range of people, partners and stakeholders.
Key Responsibilities:
To provide professional, proactive support and coordination to the Contingency Planning service, across the areas of emergency planning, business continuity and the CCTV Operations Centre. To support the professional and administrative functions associated with the Contingency Planning service, supporting internal and external customers on a planned and reactive basis.
The role purpose will include (not exhaustive):
Working co-operatively as part of a team to provide comprehensive efficient and effective assistance to the Contingency Planning service.
Provision of comprehensive and customer focused support, acting as a key point on contact to the Contingency Planning service.
Coordinate and support the delivery of the Borough Resilience Forum and multiagency resilience groups, covering various workstreams, task and finish groups and associated administrative tasks.
Coordinate and support the business continuity management arrangements for the Council.
Provide wider administrative support regarding multiagency meetings, internal finance support (Oracle/SAP), purchase orders, requisitions, information gathering and collation.
Qualifications and Requirements:
Numeracy and literacy qualification e.g. GCSE English and Maths or equivalent.
Relevant professional qualification.
Terms and conditions:
The below terms and conditions apply to this role:
Satisfactory employment references and CIFAS identity checks;
Satisfactory declaration of interest;
Satisfactory DBS check;
As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.
How to Apply:
Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Equal Opportunity Employer:
Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.
To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.
We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.
Contact Information:
If you have any questions about this vacancy or the application process, please contact Joanne Kent at
If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at .
The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email so we can arrange an alternative application method.
Click here for further information on the Human Resources recruitment privacy notice .
Contingency Planning Support Officer
London Borough of Waltham Forest
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