Contract Supervisor - Roofing/Groundworking Bias

Full Job Description

We are seeking a conscientious, enthusiastic, and experienced Supervisor with experience in roofing and groundwork, and a can-do attitude and can-do approach. Applicants must have a technical background in all aspects of building and maintenance (with a roofing and groundworkers bias) with the ability to provide and present accurate estimates for various differing small works projects, the supervisor should have previous experience in a similar role. The Supervisor must maintain a professional appearance, and attitude and be always polite and courteous. It is a further requirement that all contract employees must pass a Disclosure and Barring Service (DBS) check.

Main Duties:

• Keep the Call Centre and the Client up to date with the overall delivery of works and progress
• Liaising with the building users and ensuring they are kept within the communication loop, to fully understand the process, schedule of works and what the next enabling steps are.
• Report to the office and resource controller keeping them fully up to speed with the status of the programme of works under your control.
• Support the operatives in their learning and development, ensuring they have the right technical and organisational skills to do their job.
• Support for the Contract Manager when needed in the scoping, pricing, and delivery of jobs.
• Manage work on site and update regularly to make sure work is completed in a timely, professional, and efficient manner.
• Carry out quality checks on completed works when required and document the findings, making sure that any issues are passed to the Call Centre to allow prompt rectification.
• Support the Resource Controller in delivering the service i.e. with technical support with resourcing etc.
• Carry out normal day to day work as part of the daily tasks issued, carrying out site inspections, Health & Safety observations, quality checks and guidance for operatives and our sub-contractor partners
• Resolving complex issues, whilst seeking guidance, advice from your senior colleagues and delivering these outcomes professionally and a courteous manner
• Be a part of the call-out rota, out of hours, emergency team to be a point of escalation.
• Carry out induction of new staff members as necessary ensuring that the operative has a detailed understanding of Mountjoy, our client’s requirements and continual monitoring of the new inductee giving feedback as and when required.

Knowledge required:

• 3+ years’ experience working in a Property Maintenance and small works environment completing reactive, maintenance, and pricing and delivering small project works (Essential)
• Technical background in reactive maintenance, small works with the ability to problem-solve

• Able to recruit and induct staff ensuring they have a professional introduction to the company and contract.
• Be the technical expert for associated works, providing efficient and effective solutions where required.
• Able to support and coach a team in the achievement of the standards and quality we are striving for.
• Able to operate in a changing and evolving environment and enjoy the challenge.
• Proficient in MS Office, particularly excel, to an intermediate level and be able to understand how Mountjoy’s FES system interacts with other systems.
• Able to record information in the field, identify trends and recurrent issues and put a measure in place to understand the extent of the trend or issue.
• Be a team player by understanding what it is to be part of a team sharing experiences and learning.

Qualifications required:

• Trade qualifications (Essential)
• SMSTS or SSSTS Health and Safety (Essential)
• PASMA & Scaffold Inspectors trained (must be willing to complete the training if not qualified)
• IOSH Working Safety
• Construction Skills Certificate Scheme accreditation or equivalent
• Asbestos awareness and unlicensed removal (must be willing to complete the training if not qualified)
• First Aid Trained – 3 day (must be willing to complete the training if not qualified)
• Hold a full Driving Licence

Experience

• Experience in Roofing (Essential)
• Experience in Groundworks (Essential)
• Experience of completing quotations and estimates (Essential)
• Technical building knowledge of working methods, practices, procedures, processes, regulations and legislation
• Experience of working in a Property Maintenance & Small Works environment (Essential)
• Managing/delivering maintenance, repairs and small project works
• IT knowledge and competency with various systems & programmes. Being able to deliver works via a pre-planned schedule and to update and communicate that schedule on a regular basis
• Being able to communicate at all levels

Benefits

• 23 days holiday
• Cycle to work scheme
• Childcare scheme
• Company vehicle / fuel card