Coordinator, Client Services
Job Details
Full Job Description
Job Posting Title:
Coordinator, Client Services
Req ID:
10077185
Job Description:
Job Title :
Client Services Coordinator
Job Summary
- Note
: This role will require you to be onsite 4 days a week”
Working in a team within Global Digital Studio Operations EMEA, the Client Services Coordinator is responsible for the efficient support o f external and internal clients in their day-to-day requests and business requirements.
This individual will maintain status reports to monitor and track metrics information for client’s dashboards. Demonstrating excellent customer focus and communication skills, e ability to prioritise and remain calm under pressure is essential. The role requires strong time management and administrative skills, and a keen interest in new technologies .
The Opportunity & Responsibilities:
Coordinate with the Content Localisation Management (CLM) on material requests for programming teams (descriptive metadata requests translations, etc).
Coordinates with the Content Operations Team on material status requests for programming and marketing teams.
Contribute to the team and collaborate on specific project and opportunities to improve workflows.
Provide support to the team management, including coaching the team, liaising with business stakeholders and organising budget approvals as .
Managing various BOX folders and Distribution Lists relating to the role including uploading documents and granting user rights
Assist in the end-to-end delivery of marketing materials, and supplementary metadata to clients.
Provide support to the business and operational departments I the use of Disney and 3rd Party systems.
The Experience We Require From You:
Proficient in following applications: Channel Management Systems preferably WhatsOn , Microsoft Excel, Microsoft Word, Microsoft Outlook
Working and communicating effectively with satellite teams
Experience in TV Distribution/ Post Production .
Experience of working with New Media clients and platforms.
Excellent administrative skills essential.
High level of computer literacy essential.
The Perks:
25 days annual leave
Private medical insurance & dental care
Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
Disney+ Subscription
Excellent parental and guardian leave
Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, our new disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
Job Posting Segment:
Disney Entertainment & ESPN Technology
Job Posting Primary Business:
Content Operations
Primary Job Posting Category:
Content Partner Management
Employment Type:
Full time
Primary City, State, Region, Postal Code:
London, United Kingdom
Alternate City, State, Region, Postal Code:
Date Posted:
2024-02-16