Council Tax Officer
Job Details
Full Job Description
Council Tax Officer
Hours per week: 35
Rate: 23.85 Umbrella
Software: Civica
We have an exciting opportunity for a Council Tax Officer to join our Council Tax team within the Income & Debt department for a London Based Council.
* The successful
candidate will work as part of a fast-paced team and be responsible
for the administration of Council Tax accounts in line with current
legislation, ensuring all necessary action is taken to collect revenue
efficiently and effectively. They will process moves in, out, and
within the authority, deal with applications for reliefs and
exemptions and make payment arrangements with customers. The role
requires the skills to effectively respond to enquiries received by
letter, telephone and electronically, as well as undertaking proactive
work to improve collection and recover debt.
* You will be an
enthusiastic, committed team player, understanding best practice and
customer contact procedures with experience in debt collection. You
will be able to demonstrate a good standard of numeracy and literacy,
be able to work using your own initiative, prioritise conflicting
deadlines, managing your time efficiently with good communication
skills.
* We are looking for someone with recent relevant Council
Tax experience as an essential requirement. A knowledge of Civica Open
Revenues systems would be preferable. The passion to provide an
excellent level of service is key as well as great communication
skills and the ability to work as a team.