Court Usher(AA) - Band F

Full Job Description

We have an exciting new job opportunity for a court usher to join one of our government clients in Willesden Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice.

This is a full-time temporary role 37 hours across 5 days per week for an ongoing 5 months with a view to extending the contract further. The responsibilities of the role will include:



The Agency worker will:

Prepare the Courts for sitting,
Keep Courtrooms clean and tidy throughout the day.
Working with judges, preparing their documents for cases which are to be either face to face or on Microsoft teams.
Will be a mixture of processing work and court clerking
Scanning documents and transferring files
Liaising with members of the judiciary
Uploading documents onto electronic systems/databases
Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin
Liaise with Judges and Clerks regarding papers for hearings
Obtain names of all parties and complete Court records where appropriate.
Swear in witnesses as appropriate.
Photocopy any documents required by the Court.
Ensure the smooth running of the Courts.
Supervise Jury deliberation
Administering Oaths to witnesses.
Tracking the attendance of parties scheduled to appear in court
Comply with office standards such as timekeeping and dress code. Provide assistance elsewhere in the office as and when required.


Key Skills:
o Must be polite and helpful to all customers both external and internal.
o Remains calm, tactful and sensitive when dealing with difficult situations or people.
o Is aware of the customer needs and is efficient in dealing with these.
o Passes on important information to all concerned promptly and clearly, with tact and honesty.
o Works effectively on own and with others.


Experience working within a public facing environment is desirable
Provide some Administrative support and will follow set procedures and exercise with some independent judgement in carrying out work.
Good communication skills both oral and written required.
A working knowledge and experience of Microsoft Office


Salary: 11.59 p/h (with benefits of pension scheme and holiday)

Hours: 37 hours per week across 5 days (Monday to Friday) - full time in the office

if you are successful you will be subject to security checks which take approximately 2-3 weeks to process.
Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.?
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.