Court Usher(AA) - Band F
Job Details
Full Job Description
Position: Court Usher HMCTS
Description of
Duties and Required Skills:
Required Skills:
Exceptional
customer service skills.
Administrative prowess.
Proficiency in
Microsoft Office 2016.
Friendly and welcoming demeanour.
Key
Roles:
Guiding visitors smoothly through courthouse entrances
and exits.
Ensuring everyone maintains social distancing for a safe
environment.
Welcoming and assisting court users with warmth and
professionalism.
Providing support and supervision in the waiting
areas.
Assisting in setting up court/hearing rooms and aiding the
judiciary as needed.
Handling file preparation and document
organisation with care and attention to detail.
Other
Duties:
Collaborating effectively within a supportive team
environment.
Skills and Qualifications:
Equivalent of 2
GCSEs at Grade C or above.
Prior experience in a busy
customer-focused office setting.
Location:
Based in Newport,
with occasional rotations to Cwmbran Magistrates
Court.
Security Clearance:
BPSS + Enhanced DBS
required.
Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.
Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer.
Should you
identify as a candidate with a disability or as a veteran, we
encourage you to reach out to us via the Brook Street website. Here
you will find a link to register your interest and the role that you
are interested in. We are committed to engaging with you.
Throughout the application process we will discuss any reasonable
adjustments needed. Your comfort and accessibility are of utmost
importance to us, and we are eager to ensure a seamless communication
journey.