Credit Controller

Full Job Description

We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solution (CWS) is one of our service offerings; we act as an extension of our clients' recruitment team and provide professional interim and temporary resources.

We are looking for a Strategic Collections Specialist for a contract based in on behalf of our globally respected client who develop cutting-edge technologies that deliver clean, safe and competitive solutions to meet the planet's vital power needs.

Job Description - The Role

This role involves managing high-volume accounts to reduce aged debt and meet end-of-year targets efficiently. Responsibilities include resolving disputes, conducting debt reviews, escalating issues as needed, liaising with customers, issuing statements, and reconciling cash.

As a Credit Controller you will be responsible for:

• Producing and sending Statements of Account and Reminder Letters to customers
• Proactively calling customers early in the cash collection cycle to confirm receipt of invoices and / or identify any disputes preventing payment.
• Maintaining on-going customer contact through the monthly Collections cycle in line with the defined segmentation and prioritisation process
• Ensuring all customer contact records are input to the ERP system
• Obtaining and recording customer promises to pay and any disputed amounts and escalate, if necessary, through the agreed dispute escalation process
• Ensuring accurate and timely cash application to invoices
• Building good working relationships and trust with all external customers and the business representatives, e.g., Commercial, Aftermarket & Logistics' teams.
• Resolving disputes that are under your control in an efficient and effective manner utilising the ERP system
• Supporting local and business debt management meetings
• Carrying out customer visits as required
• Creating and auditing how to guides for tasks undertaken

What we require from the candidate:

• Credit Management experience
• Proven ERP Accounts Receivable system experience
• Ability to work under pressure & tight deadlines
• Flexibility & adaptability to an ever-changing environment
• Ability to communicate verbally and in writing with both internal & external customers
• Good numerical skills
• Proven team player
• Customer focused attitude
• Good level of IT literacy, particularly Excel related

Next steps

If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course.

Please note that due to recent changes in Off Payroll (IR35) legislation, our client only operates with contractors that operate via a PAYE or Umbrella model. We are unable to accept applications from candidates wishing to operate under their own Limited Company.

AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.