Credit Controller

Full Job Description

Credit Controller

Full Time, Permanent

23,000pa - 28,000pa depending on experience

Bath - On-site parking!

Are you an experienced administrator with a proven track record of excellence? Do you have previous experience as a Credit Controller? Look no further - this opportunity is tailor-made for you!

Our client is looking for a proactive and skilled Credit Controller with exceptional communication skills, to join their team. As a pivotal role within the organisation, the successful candidate will be responsible for efficiently managing customer accounts and ensuring the collection of outstanding charges and late payments.

Responsibilities:

• Contact customers for outstanding payments and late collections
• Negotiate with customers and propose solutions to line management
• Arrange asset collection through third parties when necessary
• Process novation requests with proper approvals
• Maintain accurate and GDPR-compliant administrative records
• Monitor customer payment performance
• Handle customer service inquiries via various channels
• Escalate issues and complaints promptly following company and regulatory procedures
• Ensure fair and efficient handling of all customer matters in line with cultural values and FCA requirements

Skills & Experience:

• Previous experience within a busy credit environment OR excellent administration experience in a fast-paced role
• Exceptional verbal and written communication
• Working knowledge of Microsoft packages

This is an excellent opportunity for someone looking to extend their credit control knowledge.

The hours for this role are Monday - Friday, 9.00am - 5.00pm. This is a fully office-based role with hybrid working offered after training is completed (3-6months).

CMD Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

CMD Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you haven't heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful. Please apply for future roles that we advertise.