Customer Account and Warehouse Assistant

Full Job Description

Our well-established, Quedgeley based client who are one of the leading companies in the electrical wholesale industry, have an opportunity for a Customer Account and Warehouse Assistant to join their busy and hardworking team on a full-time permanent basis.

This is an excellent opportunity for somebody who holds a proactive and driven nature. Working closely with the Branch Manager and the sales team within a company where customers are the core of their business and values.

The ideal candidate will be adaptable and willing to support both functions of this role, engaging with customers and maintain strong relationships as well as being hands on in the warehouse ensuring orders are processed and delivered and stock is managed and maintained.

To be considered, you must hold a full UK driving license.

Key Responsibilities;

- Making regular contact with existing customers and maintaining a positive relationship.

- Managing and monitoring customer accounts.

- Being a valuable member of the sales team and providing support to colleagues within the team.

- Delivering exceptional customer service skills.

- Responding to customer enquiries, via email and telephone.

- Providing customers with detailed updates on their orders, which will include tracking orders.

- Identifying new business opportunities

- Advise customers where necessary on product range.

- Picking orders and making local deliveries when required

Hours; Monday to Friday 8:30am to 5:30pm (1 hour lunch)

Salary; 25,956 per annum + achievable bonus after successful probationary period