Customer Operations Administrator

Full Job Description

Are you passionate about delivering exceptional customer service while also thriving in a role that involves managing accounts and numbers? If so, we have the perfect opportunity for you...

Our client, an internationally recognised manufacturer of high-end interior products, is experiencing rapid market growth and is seeking a dedicated and customer-focused Customer Operations Administrator to join their welcoming Horsham offices.

What's in it for you?
Hybrid working - 2 days from home / 3 days in the office
25 days holiday + bank holidays
2 minute walk from Horsham town centre and free onsite parking
Opportunity for European travel

The Role:

• Handle all customer enquiries promptly and professionally.
• Lead the entire order process, from quoting to payment and delivery.
• Maintain precise customer records in our CRM.
• Manage accounts, including creating invoices, tracking payments, and reconciling accounts

The Person

• Excellent customer service and satisfaction commitment.
• Strong attention to detail and accuracy in financial transactions.
• Proficiency in financial data management, ideally with accounts experience.
• Outstanding communication skills for effective interaction.
• Self-motivation and proactive task prioritization ability.

The Package:

• Monday to Friday, 8am - 5pm (1 hour lunch)
• 26,000 - 29,000pa DOE

If you're ready to take the next step in your career and join a company that values both its customers and employees, we want to hear from you!