Customer Partner (Landlord)

Full Job Description

Are you looking for an exciting and challenging role in a progressive Housing Association? 

Trust has a new and exciting opportunity for a Customer Partner (Landlord) based in the Highlands. You will be supporting our customers in Angus, Highlands and the Western Isles. You will also be line managing a small number of our development staff.

As the face of Trust to our customers, you will be driven and enthusiastic, with a passion for delivering exceptional customer experiences, making our new and exciting strategy, The Time Is Now, a reality. A familiar face within the neighbourhoods in which you operate, you will be empowered to make the right decision at the right time, ensuring seamless service delivery, right first time for every customer. 

With a good working knowledge of the housing sector you will have excellent written and verbal communication skills and have excellent computer literacy skills with experience of Microsoft Office applications.  

In return for your enthusiasm and commitment we will offer you: - 

•       35 hours per week with flexi-time  

•       Competitive salary of £40,404 - £42,903 per annum

•       Car Allowance of £459 per month 

•       Access to paid training & continued personal development   

•       A choice of pension scheme with employer contributions  

•       Generous holiday entitlement   

If you have the necessary skills, experience, and drive to deliver exceptional customer experiences and would like to be part of our future delivering our new exciting and innovative strategy we would love to hear from you.

To apply for our role as Customer Partner (Landlord) please complete our online application form no later than 12 noon on the Thursday 30th May 2024. Interviews are planned to take place on Wednesday 19th June 2024.  Please note, Trust are unable to offer visa sponsorship.

About Trust Housing  

Trust Housing Association is a national housing, support, and care provider, offering a range of accommodation and support services. We have over 3600 properties across 23 local authority areas from the Highlands and Islands to Dumfries & Galloway. 

Trust is an Investor in People Platinum accredited employer, a Leader in Diversity, and a fantastic place to work. 

We are an equal opportunities employer and welcome applications from all sections of the community.

Blended Working  

Trust operates a blended/hybrid working approach and you will have the opportunity to work flexibly from both a remote location (‘home’) and your contractual workplace ('office') should you choose to do so. We have offices in Edinburgh, Glasgow and Wishaw and developments across Scotland. The base for this role will likely be in Inverness, though this can be flexible and discussed at interview.

Trust Housing Association is a Registered Scottish Charity- SC009086