Customer Service Account Manager

Full Job Description

Our client in Bramley is searching for a vibrant and enthusiastic individual to become a valued member of their team on a permanent basis. With a company culture that embraces creativity from design to sales, it's a lively and enjoyable environment where you can thrive and develop in your role.

Job Description:

• You will have your own customer portfolio to develop and build on existing relationships.

• Provide customer support for trade customers, handling orders by phone, email, trade website.

• Working with various operating systems, currently Microsoft dynamics/BC, Nutshell, Zendesk • Work closely with our UK/US field Agents and their customers.

• Identifying opportunities to promote extra business through existing accounts.

• Developing new business by targeting accounts, new markets.

• Achieving agreed targets.

• Help to organise trade shows.

What’s required for the role:

• Be a Team Player, enthusiastic, fun with a firm personality.

• Organised, accurate with attention to detail

• Good communicator verbal and written

• Self-starter with initiative and a 'can do' attitude.

• Be able to work under pressure to tight schedules

• Work ethic – (flexible and hardworking)
• Computer literate and proficient in Microsoft Excel

• Be confident and accurate with numbers.

• Hold a full UK driving licence

• Minimum of 2 years’ experience in sale/customer service or field sales.

• Experience in Books, Homewares, Gift, Toy, Fashion or Accessorises would be beneficial.

If you feel you are a good fit for the role with the experience required please apply and one of our dedicated team will contact you asap.