Customer Service Administrator

Full Job Description

Job Title: Customer Service Administrator
Location: Warrington (WA2)
Salary: 26,769 p/yr
Shifts: Monday- Friday 08:00- 17:00
Contract Type: Permanent


We are currently recruiting for an experienced Customer Service Administrator for our client based in Warrington.

As a Customer Service Administrator, your duties will be;

• Deal with incoming orders or enquiries in a professional and efficient manner.
• Maintain and build customer relationships.
• Process orders through the system.
• Generate quotations and distribute to the customer accordingly.

The successful Customer Service Administrator will have the following skills;

• Must have experience working within a similar role or have a customer service background.
• Excellent communicator with a professional and friendly telephone manner.
• Ability to answer 20-30 calls per day in a timely and efficient manner.
• IT proficient - especially word and excel.
• Ability to manage and prioritise own workload.
• Work well as a team and offer support.