Customer Service Administrator

Full Job Description

• Job Tittle: Customer Service Administrator
• Location: Bournemouth
• Salary/Hourly Rate: 23,500
• Job Type: Permanent
• Working hours/days : Monday to Friday 9am-5pm

HR GO Recruitment are looking for an enthusiastic and energetic character to join one of the financial services companies based in Bournemouth as a Customer Service Administrator.

The ideal candidate will be customer focused with a high attention to detail.

You will be responsible for delivering results through the handling of customer enquiries in line with their needs. Meet customer expectations by providing a market leading customer centric service which builds excellent relationships.

General Duties of Customer Service Administrator:

• Demonstrate adherence to customer focus and conduct policy.
• Demonstrate care and empathy for the customer and intermediary need in handling customer enquiries.
• Build and maintain relationships through the delivery of customer requests within timeliness standards set.
• Demonstrate flexibility and collaboration towards meeting customer and business needs.

General Requirements of Customer Service Administrator:

• Maths and English GCSE grade C+ are essential for this role.
• Ability to work to a set of policies and standards.
• Demonstrate a flexible approach towards changing business needs.
• Professional team and independent worker.

If you are interested in the Customer Service Administrator role based in Bournemouth the 'apply now!' button for an immediate interview!