Customer Service Coordinator
Job Details
Full Job Description
Customer Service Coordinator – Customer Service
Administrator – Growth – Fast paced.
Newcastle - £28,000
basic salary – 36 days holiday – Monday to Friday – office
hrs.
A dynamic fast paced role with excellent variety, working for
a growing business with a global reach. You will help manage the
customer service part of the business which deals with international
clients – This role would benefit from excellent English skills – as a
bonus we would also speak to people who have French or Arabic
or Turkish language skills also.
A fantastic customer
service and admin role based in the TOON! Loads of variety, growing
international business, this is the European HQ. If you are serious
about your career and an office-based customer service role with a
multi-cultural team and interesting customer service work (email and
phone) – please get in touch with Natalie at Duval.
Looking for a team player, with excellent administration
skills, adaptability, common sense and a strong understanding of
customer service - phone and email. Providing excellent customer
service, logistics and operational support to the business and
customers via the phone and email! – You provide you and we
will teach you the rest!
Start asap – June 2024
The Role:
- Dealing with correspondence, phone calls and queries, email and more
- Customer service to provide for customers and existing accounts and work with customer service team in China and in Europe.
- Responsible for handling all orders from customers
- Problem solving
- Working in a small team to ensure excellent customer experience (B2B)
- Close relationship with sales team and European General manager
- Managing offices space and facilities, dealing with contracts with suppliers and insurance companies, health and safety policies, ordering stationery and furniture
- Freight purchasing assistance
- Monitoring staff travels with travel agent.
Ace role for someone local who can multi-task, learn and has good IT skills and a great attitude! Are you ready? Get started ASAP. Speak to Natalie at Duval!
Customer Service Coordinator
Duval Associates
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