Customer Service Administrator

Full Job Description

Customer Service Administrator

Are you passionate about providing exceptional customer experiences? Do you thrive in a fast-paced environment where every interaction matters? I'm looking for someone to join my client asa Customer Service Administrator and be at the forefront of delivering top-notch service to our valued clients.

Responsibilities:
1. Handle customer inquiries via phone, email, and live chat promptly and professionally.
2. Assist customers with order processing, product inquiries, and issue resolution.
3. Maintain accurate records of customer interactions and transactions.
4. Collaborate with other departments to ensure seamless customer experiences.
5. Provide administrative support such as data entry, filing, and document management.
6. Identify opportunities for process improvement to enhance customer satisfaction.

Requirements:
1. Previous experience in customer service or administrative roles is essential.
2. Excellent communication skills, both verbal and written.
3. Strong problem-solving abilities and attention to detail.
4. Ability to multitask and prioritise in a dynamic work environment.
5. Proficiency in computer applications such as Microsoft Office.
6. Positive attitude and a passion for helping others.

Benefits:
1. Competitive salary with opportunities for growth and advancement.
2. Comprehensive benefits package including health insurance and retirement plans.
3. Flexible work schedule with options for remote work.
4. Ongoing training and development programs to enhance your skills.
5. Dynamic and inclusive work culture where your contributions are valued.

If you are ready to make a difference and excel in a customer-focused role, apply now