Customer Service Advisor- Supply Chain

Full Job Description

Customer Service Advisor (Supply Chain)

Salary up to 25k

4 days per week - 40 hours
Wednesday - Friday 07:00 - 18:00

Saturday 07:00 - 16:00

Grafton Recruitment are delighted to be collaborating with a leading international business to support them with recruiting a Customer Service Advisor to support their Supply Chain function.

THE ROLE:

Some of your responsibilities as a Customer Service Advisor are listed below:

• Resolving any queries they may have throughout this process to high standards and in a timely manner
• Own customers, personally handling their deliveries, releases, haulage rate quotations and invoicing.
• Excellent customer service
• Dealing with all aspects of cargo movement
• Ensuring customers are advised in a timely manner of any delays of delivery's movement to ensure smooth movement of cargo.
• Arrange UK delivery and collections
• Manage Multi modal transport queries

THE CANDIDATE:

The ideal Customer Service Advisor will:

• Strive for continuous improvement
• Be a team player
• Be proactive
• Have excellent customer service skills
• Have Strong attention to detail
• Have a good level of IT skills

If you meet the above criteria, please apply directly by clicking the link or contact Naomi Coates on (url removed) with your CV.