Customer Service Advisor

Full Job Description

Job description

We are looking for methodical and dedicated a Customer Service Advisor to join our client based in Didcot. You will be responsible for supporting the Customer Service Department in ensuring service level targets are achieved.

Location: Didcot

Hours: 35 hours, Monday - Friday

Primary duties for Customer Service Advisor:

• Preparing and processing orders received from customers
• High volume data processing with accuracy and attention to detail being key
• Respond to telephone and written requests from customers and clients, to agreed service levels.
• Communicate effectively with customers/clients to actively resolve issues, in line with agreed service levels

Candidate specification for Customer Service Advisor:

• Strong data entry skills
• Strong knowledge of Microsoft packages
• Initiative and problem-solving abilities
• Able to work as part of a team
• Organised, self-motivated and accurate

If you are interested in the Customer Service Advisor role and believe you have the suitable skills and experience to be considered, then please apply.

Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within four days you have unfortunately been unsuccessful in your application. Please continue to visit our website for other opportunities.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.

Job Type: Temporary contract

Contract length: 2 months

Salary: c12.55to 13.00 per hour dependant on experience

Job Type: Temporary contract

Contract length: 2 months

Pay: 11.44-13.00 per hour

Expected hours: 35 per week

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Didcot, Oxfordshire: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service: 1 year (required)

Work Location: In person