Customer Service Advisors
Job Details
Full Job Description
Are you are based in Manchester and want to work for the
biggest name in Europes vehicle marketing industry? Are you looking to
join your next Customer Service Advisor team that feels like a family
who offer support in the workplace, hybrid working, plus extensive
list of benefits for health, shopping, and car discounts? Then please
apply!
Your next employer is offering a
competitive salary of GBP24,(phone number removed) dependant on
experience. This is a full-time position, and some days in their
office in Manchester is required. The office is recently refurbished,
featuring a pool table, and break out rooms and much more. Discounts
on car purchases, mental health support, discounts at Tesco and Asda
plus so much more. This is a massive opportunity to join a nationally
recognised company that is continuing to grow at a phenomenal rate
What will you be doing as a Customer
Service Advisor?
Provide support for customers
following their car purchase
Process delivery and collection
requests for the customers vehicles.
Promote the range of
services and sales to existing and new buyers
Maintaining and
updating customer details and records
Liaise between internal
departments and customers where required
Processing online
applications and email enquiries
Maintain the highest level of
customer service by delivering excellent resolutions to ensure
customer satisfaction on every call.
We are looking
for a Customer Service Advisor with the following qualities?
Customer service experience, from an office or contact centre
background
Professional communication and ability to work
effectively with each customer query
Ability to manage your time
within a busy call environment
Positive attitude, able to work
part of a team
Able to handle any difficult situations in a
calmly and confidently.
Some of the benefits you will
get as joining the Customer Service Advisor team -
Very
competitive salary, GBP24,(phone number removed) dependant on your
experience
Shifts working between the hours of 8AM - 7PM You must
be able to work 1 in 4 weekends and additional days off will be given
during the week. Weekend work will always be home based. Hours mostly
fall between 8.30-5.30 Monday-Friday with the occasional late, early
and weekend shift
GBP500 bonus after 6 month probation
Additional quarterly bonus of 8% of your salary
25 days holiday
plus bank holidays
Laptop and equipment
Employee assistance
programme
Access to hundreds of vouchers and discounts for
shopping, groceries, cinema and much more
Cycle to work scheme
Free eye tests and voucher towards any glasses required
Learning, training, and development opportunities - options to take
NVQs, and other management training
Pension scheme
Free
parking on site
Access to discount schemes from 1-30% off the
purchase of a new car from most manufactures. Some discount schemes
are available to immediate family members too!
Discounts for you,
friends, and family to buy and sell cars at auctions
If this
sounds like a role you will LOVE, please send your CV
We
aim to respond to all successful applications within 2 days. If you
haven't been contacted within 2 days your application has been
unsuccessful. Please check our Website and apply directly for any
other suitable positions you see. We apologise that we are unable to
contact everyone in person and thank you for your interest.
Are you on Facebook? Consider following our Facebook page as this
is the first place where we post the most up to date vacancies, along
with CV tips, interview techniques and so much more. Check us out on
Facebook.
Jobwise Ltd is an employment agency and the details
sent in your application may be stored on our secure database. We will
not share your personal data without your consent. Our privacy policy
can be found on our Website.
Customer Service Advisors
Jobwise Ltd
All Direct Job Ads are subject to WhatJobs Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by WhatJobs. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.