Customer Service Apprenticeship - New Look

Job Details

permanent
Rugby, West Midlands, United Kingdom
Learning Curve Group
23.04.2024
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Full Job Description

You are customer-obsessed and passionate about fashion. You're genuine about wanting to deliver a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You'll be part of a team that has fun, supports each other and delivers results.


What will the apprentice be doing?
  • Building close relationships to create our best work, together
  • Role-modelling our behaviours and demonstrate how proud you are to work for New Look
  • Being confident to express your ideas and opinions
  • Seeking out opportunities to learn and stretch yourself to fulfil your future potential
  • Showcase your personality, bringing fun and energy to the team around you
  • Ensuring the store environment is safe for our customers and colleagues by understanding your responsibility to follow all H&S procedures
  • Making our customer feel lke they are shopping with one brand whether it's online or instore, ensuring a seamless customer journey
  • Maintaining a great looking store that excites our customers, making them come back again and again
What training will the apprentice take and what qualification will the apprentice get at the end?

The successful applicant will complete and obtain a Customer Service Praticioner Level 2 Qualification through Learning Curve Group. 


You will be taught through -
  • 4-6 Weekly 1-2-1 Sessions with your tutor
  • 20% Off The Job Training
  • The course is a 14-17 months programme
    Please use this link to find out more about the qualification - Customer Service Practitioner Apprenticeship (learningcurvegroup.co.uk)

Here's a flavour of some of our perks and benefits below:

  • 40% Staff Discount
  • Privilege Vouchers (25% discount for friends and family)
  • 20 days Annual Leave (increasing to 22 after 2 years, 23days after 3 years)
  • 24 hour GP via Retail Trust Partnership
  • Staff reward system (cashback)



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