Customer Service Assistant

Come join our fantastic team.

We love to entertain! It’s in our DNA!... and it’s not just about bowling.We have lots more to offer from Houdini’s Escape Rooms, to Karaoke rooms, 4DLaser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fullylicensed bars including cocktails, and of course our fabulous food menu.

We have something fun for all the family to do, regardless of age. Our centresare fantastic places to visit, and even better places to work in. Why not comeand help us entertain?

We are looking for people who want to work in a fun environment. Youneed confidence, energy and a positive attitude. The rest we can teach you!!

The Role

As a Customer Service Assistant, you will deliver an outstanding experiencefor our customers. This includes booking customers in at reception, being apoint of contact for customer questions, being alert to sales opportunities,hosting individuals and parties, keeping the centre clean and tidy, preparing andserving food and drinks.

You will work efficiently, show initiative and be friendly. Exceptionalcustomer service will be at heart of your role. You will also need to beconfident and comfortable when dealing with customers.

Skills You Need

• Full of determination, enthusiasm, and be able to work in fast-paced environment
• A nothing is too much trouble attitude
• Able to provide high levels of customer service and have strong communication skills
• Fully flexible around working pattern (evening and weekends will be required)
• Be approachable and helpful
• Be organised and able to multi-task
• A strong team player

Our Fantastic Benefits

• Tenpin Treats – Retailer discounts, Smart Tech and Best Doctors
• Wagestream
• Free Bowling for family and friends
• Free Food (when working 6 hours or more)
• Enhanced Maternity, Paternity, Adoption leave
• Medicash Health Care Cash Back Scheme
• Employee Assistance Programme
• Free counselling
• Life assurance – 2 x annual salary
• Long Service Awards
• Recommend a Friend Scheme
• On the Spot Rewards

Career Development

If you are looking for career development, then Tenpin is a great placeto start. We continually strive to develop our network of impressive and highlysuccessful sites, and recognise great people contribute to great success! Mostof our managers joined us as a Team Member and have progressed into managementor senior roles.

What Happens Next?

If you are ready to develop your career with us, click apply andcomplete the short application process (2 mins).