Customer Service (Covid vaccination site)

Greet and assist vaccination recipients at Covid vaccination site.

Essential Duties and Responsibilities:
Greet and assist patients/families as they enter the building.
Ensure that anyone entering the facility is properly masked (with their nose and mouth covered), and distribute a mask to those not wearing one.
Reporting to the Testing Site Operational Lead
Administer documents, answer questions, and make sure to disseminate information appropriately
Problem-solve in a timely manner and escalate issues to other team members as appropriate
Communicate with patients in a welcoming and empathetic manner
Support site-level efforts to maintain a positive patient experience 
Enter patient data
Scheduling

Qualifications
Candidate must be reliable for independent work, be able to lead change as part of a collaborative team.
Healthcare experience or previous medical data entry preferred but not required.
Must be able to stand for long periods of time
Able to lift 20 lbs.

Skills:
Compassionate, warm and welcoming towards all individuals entering the facility
Ability to develop and maintain cooperative and effective working relationships with a variety of individuals, groups, and organizations
Excellent written and verbal communication skills
Ability to maintain a high level of accuracy, transparency and accountability in all work
Keen attention to detail, flexibility and an enthusiastic work ethic

Education:
AA or Bachelor's degree preferred

Personal Protection gear provided


Hours: 8 to 6 PM (10 hour shifts)
Schedule:  Full time/40 hours per week
Monday through Saturday.
Duration: Minimum 6 weeks
Pay: $19.90
Location: Kent
Parking available