Customer Service Exectuive
Job Details
Full Job Description
Job Title: Customer Service Executive
Salary: Up to £24,0000 -
£25,000 per annum
Location: St Albans / Hybrid
Contract:
Permanent
Hours: Monday to Friday 09:00 - 17:30
COMPANY
PROFILE
This is an exciting opportunity to work for our
well-established client who are in the Financial Services industry St
Albans.
Supporting companies within the Finance sector for
over twenty years they boast a list of well-known clients who you
would be working closely with.
SKILLS REQUIRED
·Excellent customer service skills
·Excellent communications
skills both written and verbal
·Strong attention to detail
·Ability to work well under pressure and enjoy being in a fast
paced environment
·Competent with MS packages, mainly Word and
Excel
·If you have worked within the Financial Services Industry
this would be a great benefit
RESPONSIBILITIES
-
Provided a superb service to your clients - mainly via telephone
correspondence
-Deal with a high volume of incoming queries.
-Resolve customer complaints and escalate where necessary.
-Run through security questions with all clients.
- Compile
reports for Team Leader.
- Make amendments to policies and ensure
new client information Is kept up to date.
- Ensuring you are
compliant at all times and adhere to all security measures.
COMPANY BENEFITS
·On site parking provided
·20 days'
annual leave plus bank holiday
·Hybrid working after training
·Life Assurance
Thank you for your interest in this
vacancy, which is being advertised by Smart10 Recruitment Group, who
are acting as an employment agency / business. Your application will
be considered in competition with others and we will contact you
within 3 working days if you have been shortlisted.
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is a multi-award-winning specialist recruitment consultancy focused on
the supply of temporary, contract and permanent placements across a
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