Customer Service Manager

Full Job Description

Looking for a fulfilling leadership role? Join our vibrant team as a Customer Service Manager for our esteemed manufacturing client in Huddersfield!

I'm on the hunt for a proactive individual who can spearhead exceptional customer service initiatives, ensuring that orders are processed promptly and accurately while also optimising their operational processes for efficiency and effectiveness.

As the Customer Service Manager, you'll have a diverse range of responsibilities, including but not limited to allocating workloads to your team, resolving customer queries, and meticulously maintaining our customer databases to ensure smooth operations. Your role will also involve liaising with various departments such as Sales, Marketing, and Laboratory to address any issues promptly and ensure seamless communication across the board.

As part of the team, you'll enjoy a dynamic work environment where no two days are the same. You'll have the opportunity to develop your leadership skills, collaborate with talented individuals across different departments, and make a meaningful impact on their business and the customers we serve.

So if you're a proactive, dynamic leader with a passion for delivering exceptional customer service, we want to hear from you!