DMU Claims Handler - 12 Month FTC

Why would you join Davies?

At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to:

• Reward platform – discounts for over 800 retailers
• 25 days holiday (rising with service plus option to purchase up to 5 extra days a year!)
• Development, training, and professional qualifications

Davies are looking to recruit for our DMU (Repair Management Team) team in Colchester. Previous claims handling experience is desirable, but not essential as full training is provided. We are looking for people with a confident telephone manner who are used to a busy working environment, have great attention to detail and focus on delivering excellent customer service.

What will your day look like:

• Monitoring the progress of a claim
• Reviewing third party damages (both vehicle and property)
• Validating claims against policy information to ensure Indemnity verified
• Applying accurate reserves based on the facts presented in the incident for own damage and third Party in accordance with the reserving criteria
• Maintaining a claims allocation
• Managing diary and post allocations

Abilities And Knowledge:

• Negotiation and objection handling skills
• Confident telephone manner
• Experience in a similar fast paced working environment
• Proactive attitude and enthusiastic approach
• Strong administration, numeracy, literacy, and IT skills
• Composing professional and informative letters and other written correspondence

Davies Group are a multi-award-winning specialist professional services and technology business. We deliver operations across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation, change management and digital innovation.

Over recent years we have consistently delivered double digit organic growth. Our programme of digital transformation has seen us successfully launch a range of technology-led solutions in the insurance and highly regulated markets, including the use of video, drones, robotics and our ‘Disruptive Thinking’ innovation lab that places the power of new ideas in the hands of our people. With our investments in technology, we have grown our solutions with existing clients and added new partnerships to our business. Currently we have a global team of around 6,000 professionals working with over 1,000 of our clients across the world.

To find out more detail please follow the link below: