Data Analysis Claims Manager

Full Job Description

Manchester office based

Monday-Friday 9am-5.30pm

Up to £60k basic

• in an accurate and timely manner the referral of large and complex claims and claims falling within the referral criteria of each program; and subsequently monitoring these referred claims in closer detail.
• new claims and large loss movements to interested parties/reinsurers and management as required.
• the flow of information with the actuarial team to ensure all necessary detail is provided to assist with the establishment of claim specific IBNRs at quarter end.
• monthly analysis of claims performance of live programs with delegated authority and TPAs against expectations to ensure results are in line with forecasts.
• claims due diligence reviews on new opportunities, which will include UK and overseas travel as required.
• up and resolve MGAs claims audits findings and actions with MGAs/TPAs, providing feedback to audit team.
• the Compliance Manager with claim related complaints.
• and maintain relationships with external parties as applicable to each case.
• performance of the entire Claims book, ensuring accurate reserving, control of indemnity spend, proactive claims management and excellent customer service for each product.
• assess Claims resource and structure, plan for future requirements and manage Claims related recruitment activity.
• responsibility of ensuring Claims Quality Audit, Peer Review and other Claims governance processes are completed, fit for purpose and provide client with the information required to continually improve.
• appraisals with Team Leader throughout the year and ensure quality feedback and support is provided to support their development, as well as supporting with complex people matters.

The Person

• years Technical Insurance Claims experience
• passionate, enthusiastic and organised Leader capable of managing high levels of activity across the various departments.
• to quickly assimilate information and report in a clear and concise manner to stakeholders.
• thinking and confident in decision making.
• on promises and build a reputation for excellence.
• good communicator with the ability to create strong relationships and influence others.

The Set Up

• to Head of Operations
• for all Claims related activity within the business
• people management