Data & Info Senior Analyst

Full Job Description

Together we are Trusted to Serve Scotland.

It’s not every job where you make a difference for the people of Scotland. But it’s what’s behind every job here.

Our work keeps Scotland’s water flowing, from reservoir to tap – and from sewer to treatment plant.

Do your bit by joining our Intelligent Control Centre (ICC) Team as a Data & Info Senior Analyst with the Business Improvement Team.

What you’ll do

You will wrangle the systems and data that make the ICC team and all of Scottish Water tick. We're talking about a critical role, ensuring top-notch service for our customers. You'll be diving deep into ICC systems and data, all to keep the gears turning 24/7/365 for smart operational decision-making.

You’ll be the wizard behind the scenes, crafting and maintaining reporting systems and data solutions. Think of it as the backbone for delivering A+ ICC services.

You won't just look at numbers; you'll speak their language, finding trends and patterns in complex data sets. Plus, you'll keep the wheels turning on systems and data for both internal and external business reports.

We're all about keeping things in check, so you’ll ensure data monitoring. You'll whip up exception reports, spot discrepancies, and make sure our systems and data are up to date.

In the world of data transfer, you'd be the bridge builder, ensuring seamless info flow between Scottish Water systems. You'll even help tweak or create interfaces and reports if needed.

Making sure our data is always up to date is part of the deal. You'll help maintain critical data accuracy and sort out any historic inaccuracies.

When it comes to sharing your findings, you're the maestro. You'll turn raw data into meaningful reports and trends that'll make management nod in approval.

What you’ll bring

You've got to be an Excel virtuoso, and you're not afraid to dabble in VBA, SQL, and Power BI. Plus, you're confident learning new systems, like System Data Migration, and help users make the switch.
You should also have experience with R for all your statistical modelling and data exploring needs.

You're the translator between tech and humans, making data talk and creating reports that people actually understand. Communication is your superpower, and you can connect the dots even in a fast-paced environment.

You're all about delivering top-notch results for our customers, on time and with a sprinkle of excellence, teamwork makes the dream work, and you're all about it. Lastly, you're not afraid to think outside the box.
 

Looking out for you  

While the work we do is important, we know it’s not the only thing that matters. That’s why we make sure you have everything you need to find a good work-life balance.   

You’ll get plenty of time to recharge with 38 days of holiday every year (including public holidays). And you can even buy five more if you need a little extra time. You can also take paid time off to volunteer in your community.   

When it comes to major life events we have family-friendly policies around adoption, maternity, and parental leave. And for the everyday? We embrace flexible working.   

For your future, there’s our pension (the ‘know-what-you’ll-get-when-you-retire’ kind), as well as life assurance. 

As for some nice extras? You can expect an annual company bonus. Not to mention access to SW Splash – handy rewards that can save you money on holidays, bills, and shopping.  

The not-so-small print   

The salary range for this role is £31,380 - £43,350 depending on skills and experience.

If you’re interested in this role – or know someone else who might be - we’ll be accepting applications until midnight on the 4th of October 2023.

Job offers at Scottish Water are conditional, and will be confirmed on completion of our pre-employment screening, e.g. referencing, criminal record checks, license checks, etc. These checks are conducted on our behalf by a third party. Don’t worry - we’ll ask your permission before starting these checks.  

Do you have any support needs?

Please let us know if there are any changes we can make to our application and selection process to make it easier and more comfortable for you. Email us here with the vacancy reference number in the subject line so we can work with you to support you throughout your application.

Working at Scottish Water

Scottish Water is one of the UK's leading water companies, the quality of drinking water and satisfaction with the service we provide our customers has never been higher - but we want to be even better – and you could help play an important part!

We take employee engagement very seriously and have an inclusive and collaborative work environment where we respect people’s differences. We are committed to creating an engaging environment and a positive experience for our employees.

We were recently recognised as a Top 10 Flexible Employer in Scotland at the Flexibility Works Awards 2021 and by The Times as a Top 50 Employer for Women in 2019.

In 2019 we also won the Age Inclusive Award at The Herald and GenAnalytics Diversity Awards and were winners of the Best Public Sector Employer at the Family Friendly Working Scotland Awards 2020.
We have Carers Positive Exemplary Status and were Silver Award 2019 & Gold Award winners 2020 of the Defence Employer Recognition Scheme (DERS).

We aim for work to be an energising and fulfilling experience and everyone plays their part to ensure that Scottish Water is trusted to serve our customers and communities.

We are passionate about creating opportunities for young people and are proud to have achieved the Gold standard in the Investors in Young People accreditation, demonstrating our commitment to creating rewarding opportunities for young people. 

You will have access to a host of benefits which include 38 days holiday a year, a defined benefit pension scheme, a discounted medical cash plan and cycle to work, plus a variety of agile working arrangements and family-friendly policies designed to support your wellbeing.

Next Steps

Any offer of employment with Scottish Water will be subject to the successful completion of a mandatory pre-employment screening process, including Disclosure Scotland and eligibility to work in the UK. Details can be found on our website.

For more information about this role or if you require any additional support throughout the application process please contact the recruitment team:

As part of our commitment to developing a flourishing Scotland, it is important that Scottish Water employees are resident in Scotland and contribute to the Scottish economy by paying Scottish income tax on their earnings. As a result we ask all potential employees to confirm that they are resident in Scotland, or to confirm their intentions to move to Scotland within 3 months of their start date .

Please note that candidates who have not submitted an application in the last 12 months will be automatically removed from our system records.