Data Recording and Corrective Action System Analyst

Location: Glasgow, United Kingdom

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across five major industries; Aerospace, Defence, Ground Transportation, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.

We're expanding our team and we want you to be a part of it! Joining Thales means becoming part of a leading global company with exciting projects, ample career opportunities, a collaborative culture, and a focus on making a positive impact.

Through Life Support Engineering (TLSE) is a holistic life cycle process through which the combination of management and engineering actions necessary to assure effective and economical through-life support of a system or capability are accomplished as an integral part of the acquisition process.

4TLSE consolidates its Through Life Support approach to help the business segments respond to the changing customer requirements such as reduction of total cost of ownership, increased reliability performance and capability-based contracting (incl. asset management, technical support, field support, obsolescence management, performance monitoring and improvement).

DRACAS Analysts work within the Through Life Support Engine (TLSE) element of Services Centre of Competence and may have cross-domain responsibilities.

Primary Purpose of the role:

Normally based at a central site, the primary purpose of the DRACAS Analyst Role is to provide support to development and support projects by using the DRACAS process and tools to identify fault-trends and problems, risks and opportunities, cost and performance drivers; propose effective mitigation activities and track to completion.

Core tasks and responsibilities:

• Collate failure/incident data from all appropriate sources for the serviced Projects;
• Set up new project DRACAS in the software tool (Favoweb) with assistance as required
• Mine historical DRACAS data from various sources to assist bids;
• Ensure data is entered accurately and coherently on to the DRACAS tool;
• Identify trends, problems and Cost/Performance characteristics in the incidents;
• Co-ordinate and assist with root cause analytics to determine the true nature of the occurrence
• Generate Project DRACAS reports summarising the results and recommending action plans;
• Support recommended action plans with appropriate business case;
• Liaise with Project engineering teams and Subcontract Managers to understand and agree DRACAS concerns;
• Generate and maintain Project DRACAS Plans;
• Prepare for, convene and participate in DRACAS Review Boards;
• Attend other Project meetings as required;
• Ensure assigned Work Packages meet schedule, budget and quality;
• Generate estimates for DRACAS work;
• Administer and maintain the Company DRACAS tool as agreed;
• Comply with all relevant Company management system processes;
• Comply with the Project management plans and codes of practice.

Principal Relationships:

The jobholder has dual reporting lines in a matrix organisation. For project performance the reporting line is through to the Project Manager, or as otherwise determined. For functional aspects the reporting line is through to the Function Manager.

The jobholder is required to develop networks & build key relationships to obtain ‘buy-in’ and cooperation in order to achieve objectives and fulfil responsibilities. Interfaces and communication shall be with all stakeholders and include, but are not limited to:

Internal Relationships:

• Functional Management;
• Project Management;
• TLSE;
• Engineering Team;
• Repairs organisation;
• Subcontract Management.

External Relationships:

• The User and Customer community;

Desirable Skills and Experience Required:

• Modelling
• RM&T
• LSA
• Support Solutions
• Eng Mgt
• Obs Eng
• Support to Bids
• Estimating Skills
• Risk and Opportunity Management
• Work Package Management
• People Management
• Functional Management

Qualifications & Experience Required:

• Technical background desirable
• Data input and manipulation skills essential
• Knowledge of quality management systems desirable
• A level(s) in maths / Engineering / science desirable.

Personality/ Behaviours:

• Demonstrates behaviour that is consistent with the Thales Key Values and Management Charter.
• Maintains an ethical approach to business, in line with the Thales ethics policy.
• Demonstrates behaviours appropriate to the position and LR Grade

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At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.

Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles.