Dynamics 365 Support Engineer

Full Job Description

Dynamics 365 Support Engineer / MS Dynamics 365 Application Engineer / Application Support Engineer required to join a global organisation.



The Dynamics 365 Support Engineer / MS Dynamics 365 Application Engineer / Application Support Engineer will be responsible for all technical issues related to Microsoft Dynamics 365.



This is a hybrid position where you are in the office 3 days per week.



Package



40,000 - 45,000 DOE

Bonus

35 hours per week

Generous pension scheme

25 days holiday

Excellent progression

Free parking

Hybrid working 3 days in the office





Role:

• Providing technical support and troubleshooting assistance for Dynamics 365 Customer Engagement (CE) and Finance & Operations (FP&O) solutions.
• Serving as the go-to expert for all technical inquiries related to Dynamics 365, offering timely and effective solutions.
• Collaborating closely with internal stakeholders and development teams to implement changes efficiently and accurately, fostering a culture of teamwork and innovation.
• Providing comprehensive training and guidance to end users.
• Supporting integration processes to uphold the highest standards, ensuring seamless functionality across systems.
• Vigilantly monitoring the performance and security of all Dynamics 365 applications
• Investigate, diagnose, and analyse reported issues and errors within the Dynamics 365 applications
• Assist with configuration changes, customization requests, and system enhancements within Dynamics 365 CE and FP&O
• Reporting to the IT Manager
• Hybrid working, 3 days office based in Milton Keynes

Dynamics 365 Support Engineer / MS Dynamics 365 Application Engineer / Application Support Engineer requirements:

• Related qualification in Computer Science, Information Technology or similar
• Previous experience in providing technical support and assistance for Microsoft Dynamics 365
• Knowledge of Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operations (FP&O) would be beneficial.
• This is a hybrid position where you are in the office 3 days per week in Milton Keynes