EMEA Technology Delivery Lead (Infrastructure, End User Compute)

Full Job Description

Role Description:

• Partner with technology product owners, line of business technologists and corporate teams to facilitate technology deployment across EMEA locations
• Technologies include, but not limited to, network, compute and storage along with enterprise workspace products such as M365, desktop and voice
• Ensure technology product deployments are compliant with local regulations, helping to develop solutions to location specific requirements
• Working with our technology partners and other functional leads to promote and drive effective product standardization across the region
• Ensure there is alignment and consistency of approach with APAC and LATAM regions through partnership with regional teams
• Prepare management materials and collateral to support business decisions
• Coordinate the creation of executive presentations (e.g. steering committees, regional technology forums, major program status updates etc.)
• Participation in the yearly budgeting process, including contributing to a yearly book of work for activities in the EMEA region
• Contribution to monthly technology risk meetings, including undertaking analysis, documenting findings and presenting status updates to regional management.

Key Skills / Attributes / Work Experience:

• Five or more years technology strategy experience, either within banking or other technology firm
• Five or more years managing technology product delivery
• Five or more years experience of latest technologies in multiple product lines e.g. data centres, end-user services, compute, network, storage etc.
• Knowledge of procurement and budgeting lifecycle
• Proven track record of metrics management and presenting to key stakeholders
• Excellent oral and written communication skills.
• Listening and gathering customer / user inputs, simplifying complex topics for non-technical (or senior audiences) and preparing quick pointed summaries for executives and stakeholders.
• Strong analytic skills
• Strong organization and customer centricity
• Stakeholder management and relationship building
   

QUALIFICATIONS:

• Bachelor's degree in technology related area preferred OR
• 5+ years of related technology experience working with multiple technologies and complex, large scale, cross-functional project / production / service delivery and client support, preferably in the financial services industry and in large organizations
• Knowledge of enterprise computer networks: LAN, WAN, cloud and service provider networks
• Knowledge of enterprise compute products
• Knowledge of enterprise storage: file, block, object
• Knowledge of hardware & software architecture
• Knowledge of end user collaboration products : M365, Exchange Online, Mobile Office, Teams, virtual workspace
• Knowledge of cloud compute technology
• Strong technical capability
• Excellent communication and documentation skills
• Strong results oriented work ethic